Job Description
Senior Facilities Manager - Site Operations
Position Overview
Lead and manage all facilities management operations for a designated site, ensuring optimal building performance, operational efficiency, and exceptional service delivery. Oversee maintenance, vendor relationships, compliance, and strategic planning to support business objectives while maintaining cost-effective operations.
Key Responsibilities
Operational Management Oversee daily facilities operations including HVAC, electrical, plumbing, security, and building automation systems. Develop and implement preventive maintenance programs to maximize equipment lifecycle and minimize downtime. Monitor building performance metrics and implement continuous improvement initiatives to enhance operational efficiency.
Team Leadership Manage and develop facilities staff including maintenance technicians, coordinators, and support personnel. Provide coaching, performance management, and professional development opportunities. Foster a collaborative team environment focused on service excellence and safety.
Vendor & Contract Management Negotiate and manage relationships with key service providers including janitorial, security, landscaping, and specialized maintenance contractors. Develop procurement strategies, evaluate vendor performance, and ensure service level agreements are met. Oversee contract compliance and cost management.
Budget & Financial Management Develop annual facilities budgets and manage operational expenses within approved parameters. Analyze spending patterns, identify cost optimization opportunities, and provide regular financial reporting to senior leadership. Evaluate capital expenditure requests and ROI projections.
Compliance & Risk Management Ensure compliance with local building codes, safety regulations, environmental standards, and corporate policies. Manage risk assessment processes, emergency preparedness programs, and incident response procedures. Maintain required certifications and documentation.
Strategic Planning Develop long-term facilities strategies aligned with business objectives. Assess space utilization, plan for growth or consolidation needs, and recommend infrastructure improvements. Lead sustainability initiatives and technology integration projects.
Required Qualifications
Education & Experience Bachelor's degree in Facilities Management, Engineering, Construction Management, or related field preferred. Minimum 7-10 years progressive facilities management experience with at least 3-5 years in senior leadership roles managing large commercial properties or corporate campuses.
Technical Skills Strong knowledge of building systems, maintenance practices, and industry best practices. Experience with CMMS software, building automation systems, and facilities management technology platforms. Understanding of construction, project management, and space planning principles.
Leadership & Communication Proven ability to lead cross-functional teams and manage vendor relationships effectively. Excellent written and verbal communication skills with ability to present to senior leadership. Strong problem-solving and decision-making capabilities under pressure.
Certifications Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or equivalent preferred. Additional certifications in specialized areas (HVAC, electrical, safety) beneficial.
Preferred Qualifications
Experience in corporate real estate or commercial property management, knowledge of LEED or other sustainability frameworks, and familiarity with workplace strategy and space optimization initiatives.
This role offers the opportunity to lead comprehensive facilities operations while driving strategic initiatives that directly impact business performance and employee experience.
