We are seeking a Technically savvy Director/ Senior Director of Engineering for the Media and Telecom Business unit to lead global delivery teams for our Enterprise customers. This role needs strong technical competency and a passion to lead Engineering teams from the front to create customer delight.
Key Responsibilities
- Lead large programs across Digital product development, and Digital Transformation successfully.
- Lead the design and execution of technical and business strategies for large-scale, complex projects.
- Build trusted advisor relationships with operational and strategic client stakeholders (CxOs, VPs) .
- Partner with various internal teams - client partner organisation, BD, practices to create organisation success
- Drive ideal business outcomes exceeding customer satisfaction, meeting revenue targets while maintaining margin targets.
- Stay ahead of industry and technology trends and influence clients help them adopt to achieve their business goals
- Lead pursuits and technical discovery sessions in order to gather business requirements, understand the scope of work and come up with estimations
- Work on RFP's, Demos, POC's with the team of experts and present it to client stakeholders as part of pre-sales
- Grow, mentor, and develop a global, distributed delivery team to meet evolving client and business needs.
- Foster a collaborative and high-performing team culture.
- Drive talent acquisition, retention, and development aligned with client and business requirements.
- Proactively monitor, document, and resolve portfolio, program and project risks and issues while escalating as needed.
- Define, enable, and continuously improve processes to ensure seamless collaboration across delivery teams.
- Propose and implement new processes to address inefficiencies, align with industry best practices, and enhance operational performance.
- Bring in GenAI enabled productivity improvements and AI-enabled solutions proactively.
Qualifications And Experience
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
- 15+ years of experience leading Engineering teams in a services organization.
- 10+ years of experience in leading technology teams in Media and Telco vertical
- Experience in full-cycle software delivery as a developer in building Enterprise applications using technologies including React, Node , Python
- Experience with building Agentic AI applications using LLMs, RAG, AI orchestration frameworks using LangChain, LangGraph , n8n, CrewAI etc and productivity improvements using AI tools like Cursor, Copilot etc
- Experience and Expertise on solution architecture, microservices applications, and building applications on the cloud (AWS, Azure, GCP)
- Led Digital Transformation engagements and handled end-to-end delivery not limited to MarTech (AJO / Marketo/ SFMC, AEP, Analytics), CRM (Salesforce/Dynamics), CMS (AEM, Acquia). Experience in handling AEM and AEM cloud migration delivery projects is a plus.
- Breadth and Depth of technology experience and the ability to quickly understand new technologies
- Expertise on DevOps practices and release processes
- Proven ability to design and lead technical solutions and architecture.
- Experience managing global teams - with a proven ability to work effectively across remote teams in different geographic locations
- Excellent communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
- Excellent listener with a passion for solving problems
- Expertise in estimating, planning, and staffing work for transformative multi-year programs
- Ability to work under deadlines and manage multiple priorities
