About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. The total fiscal year 2022 sales were over $97 billion; Approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
For more information, visit Lowes.com.
About Lowe's India
At Lowe's India, we are the enablers who help create an engaging customer experience for our $97 billion home improvement business at Lowe's. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowe's has a competitive edge in the market.
To know more about Lowe's India, visit Lowes.co.in
About The Team
The Digital Commerce team at Lowe's India is an extension to the Core Digital Commerce function at Lowes Headquarters in Mooresville. The team in India focuses on multiple areas such as Digital Category Experience, Digital Commerce Support, Brand Advocates, Dropship, Customer Engagement, Category performance, analytics, Site Operations and online Content Management. This team partners closely with the team in the US to optimize and grow Lowe's Digital Commerce business.
Core Responsibilities
- Drives the development and realization of projects in support of the overall Digital Commerce strategy and goals.
- Lead, drive and manage the Digital Commerce team at Lowe's India by delivering results that support Lowe's Digital Business Priorities
- Partner with Vice Presidents, Sr Directors and Directors in US to determine right opportunities for Lowe's India and seamlessly transition right work to right location.
- Stays current with changes on the site to proactively assess the impact of changes to the customer and to team's processes
- Drive operational readiness for upcoming technology changes that impact team and processes
- Interacts frequently with senior leadership delivering messages that are tailored to the recipient and effectively communicates the right message, at the right time with a strong bias for action
- Stays current with industry trends related to E-commerce and focuses on how these trends can influence and support company strategy.
- Solves complex problems using multiple problem solving tools and techniques to generate fact-based solutions, delegating tactical problems to managers, as needed.
- Obtains, organizes, and aligns resources to complete multiple business objectives focused on the organization's strategy.
- Delivers positively to measures of success for team and organisation by maintaining a strong focuson business priorities
- Provides team a direct line of sight as to how they impact the business, translating strategy from leadership and communicates daily business requirements
- Focuses on the needs of the customer and sets goals that strive to exceed the customer's expectations.
- Provides effective and consistent leadership to each direct report, which includes clear communication of goals and objectives as well as responsibilities and expectations. Develops team by helping them set the appropriate priorities and removing barriers.
- Ensures meaningful development opportunities for individuals in the organization so that the right people are being developed in preparation for succession opportunities.
- Provide continuous open feedback and coaching to team members to encourage their growth, assist them in learning new tools, skills and techniques, and take on greater responsibility.
- Orchestrates the operating model in partnership with the US team to ensure all deliverables are executed on time, on brand and on budget with a critical focus on alignment towards strategic priorities for Digital Commerce
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
