Search by job, company or skills

PAREXEL

Director, Client Technology Partner

PAREXEL
Hyderabad, India
10-12 Years
Save
  • Posted 14 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Key Responsibilities

  • Client Engagement & Strategic Leadership
  • Serve as the primary technology advisor for multiple strategic client accounts
  • Build and maintain strong relationships with senior client stakeholders
  • Lead executive-level client interactions, including quarterly business reviews, strategy sessions, and roadmap discussions
  • Translate complex technical concepts into clear, client-relevant messaging and value propositions
  • Act as the voice of the client within internal teams to influence priorities and solutions

Account Strategy & Road Mapping

  • Partner with clients to understand their technology landscape, priorities, and long-term roadmap
  • Align internal capabilities and solutions to client strategies and upcoming initiatives
  • Define and evolve account-level technology strategies that support growth, efficiency, and innovation
  • Ensure consistency and reusability of solutions across programs and projects

Cross-Functional Orchestration

  • Act as the central point of coordination across IT, architecture, operations, commercial, and delivery teams
  • Facilitate collaboration across internal and external stakeholders to drive aligned outcomes
  • Navigate complex organizational structures to connect teams and remove blockers
  • Lead cross-functional discussions to ensure clarity on scope, priorities, and decisions

Facilitation & Decision Leadership

  • Plan and facilitate structured meetings with clear agendas and objectives
  • Drive discussions toward decisions, outcomes, and next steps
  • Ensure alignment across stakeholders, including senior leadership
  • Maintain focus and momentum across complex, multi-stakeholder environments

Commercial & Business Support

  • Partner with commercial and contracts teams to support proposals, estimates, and statements of work
  • Contribute to client discussions related to scope, solutions, and value
  • Support contract negotiations by ensuring alignment between proposed solutions and delivery capabilities
  • Identify opportunities for growth, expansion, and new business within existing accounts

Oversight & Delivery Enablement

  • Maintain visibility across client engagements, including progress, risks, and key dependencies
  • Ensure appropriate follow-up on actions, escalations, and open issues
  • Guide teams toward solutions without directly managing execution
  • Act as an escalation point for complex client or delivery challenges

Innovation & Continuous Improvement

  • Identify opportunities to improve processes, solutions, and client outcomes
  • Promote the use of standardized, scalable solutions where appropriate
  • Partner with internal teams to evolve and mature capabilities
  • Contribute to thought leadership, solution development, and internal best practices

People Leadership & Mentorship

  • Provide leadership, mentorship, and direction to Client Technology Partner and related roles
  • Support capability development in areas such as client engagement, facilitation, and strategic thinking
  • Foster a culture of collaboration, accountability, and continuous improvement
  • Serve as a senior escalation point for team members

Skills & Experience

Core Capabilities

  • Strong client-facing communication and executive presence
  • Ability to translate complex technical topics into business-friendly language
  • Advanced stakeholder management and influencing skills across all levels
  • Strong facilitation skills with experience leading large, cross-functional discussions
  • Ability to navigate ambiguity and drive alignment in complex environments
  • Strategic thinking combined with practical execution focus

Business & Commercial Acumen

  • Understanding of commercial processes, budgeting, and contract development
  • Ability to connect solutions to business value and client outcomes
  • Experience supporting proposal development and client negotiations

Technical & Domain Awareness

  • Working knowledge of Software Development Life Cycle (SDLC), validation, and testing practices
  • Awareness of enterprise systems, data integration, and technology landscapes
  • Experience in clinical research, life sciences, or regulated environments (preferred)
  • Ability to engage effectively with technical teams without requiring deep hands-on expertise

Tools & Ways of Working

  • Proficiency in Microsoft 365 tools (Outlook, Teams, PowerPoint)
  • Experience with collaboration and tracking tools (e.g., Smartsheet, CRM platforms such as Salesforce) preferred

Experience & Education

  • Bachelor's degree or equivalent experience required
  • 10+ years of experience in client-facing roles within technology, consulting, or clinical/regulated environments
  • Proven track record of leading complex, multi-stakeholder engagements
  • Experience managing strategic accounts and influencing senior stakeholders
  • This is an individual contributor role with a potential of line management in the future

What Success Looks Like

  • Strong, trusted relationships with key client stakeholders
  • Clear alignment between client needs and delivered solutions
  • Effective coordination across internal teams with minimal friction
  • Increased adoption of scalable, standard solutions
  • Measurable contribution to client satisfaction and business growth

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Technology Consulting
Employment Type:
Full time

About Company

PAREXEL

Job ID: 150573953

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 02-07-2026 08:08:13 PM
Homejobs in Hyderabad / Secunderabad, TelanganaDirector, Client Technology Partner

Similar Jobs

Director

manthena american school
Hyderabad, India

Skills:

Quality assurance, Team Building, Curriculum implementation, Academic planning, Faculty management, Strategic Leadership, Educational standards

Director Client Success

Zyeta
Hyderabad, India

Skills:

Collaboration, Project Management, Client Engagement, Stakeholder Management, Project Planning, Risk Management, Financial Management

Sr. Director, Head of Trailblazer Relations APAC

Salesforce
Hyderabad, India

Skills:

Application Development, Data Integration, automation, Cloud Technologies, Public Speaking, Storytelling, Stakeholder Management, Ai, community engagement, enterprise software platforms

Director - Digital Content and Customer Experience

MSD
Hyderabad, India

Skills:

biopharmaceutical industry , Digital Transformation, Requirements Management, Waterfall Model, Solution Architecture, Biological Sciences, Product Management, Human-Centered Design, Digital Healthcare, Digital Marketing, Adobe Experience Cloud, Customer Engagement, Stakeholder Relationship Management, Technical Advice, Emerging Technologies, Medical Writing, client counseling, Life Science, Medical Affairs

Accordion India - Director - Data & Analytics Consulting

accordion india
Hyderabad, India

Skills:

Data Analytics, Analytics Services, Problem-solving, Pricing, Finance, Client Engagement, Supply Chain, Marketing