Influences the decision-making process to produce better outcomes in a dedicated function (Sales, Delivery, Product, Strategy, HR, etc.) -- providing a fact-base and thought-partnership to functional leaders
Establishes the right measurement frameworks, KPIs and analysis questions to identify the health of the business for a dedicated function
Ensures team members can maximize their time on intended work (i.e. Sales and Delivery with Clients; Product on Code Development), minimizing other efforts through automation, process simplification and hands-on partnership
Leads the execution of special projects without a clear owner -- building cross-functional teams for topics like M&A integration, Agile Initiatives, etc.
Drives the development of overall Services analytic infrastructure, with a focus on ensuring all systems are configured optimally and data is centrally aggregated
All About You
Excellent problem solving skills, with a strong emphasis on the development of frameworks and processes that are scalable and automated
Strong business knowledge relevant to a given Services function -- and a passion for increasing knowledge
Excellent command of relevant data sets (e.g. Financial, Sales & Marketing, Costs, etc.) and strong comfort with databases and data analytic tools (e.g. SQL, ETL Processes, Tableau, Power BI, Salesforce, etc.)
Strong technical orientation, with experience on both Product Management-style collaboration with internal developers and the configuration of third-party technical system
Generalist mentality with a well-rounded skill set; Previous consulting experience a plus
Excellent verbal and written communicator at all levels of the organization
