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Digital Workspace Platforms Admin

2-7 Years
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Job Description

Key Responsibilities

  • Administer, configure, and optimize Google Workspace for all university teams, ensuring secure and seamless collaboration
  • Administer, configure, and optimize Slack and its allied apps to enhance communication and cross-functional productivity
  • Drive adoption and best practices across diverse verticals including campus operations, education, skilling, and industry partnerships
  • Design and deliver onboarding programs, training sessions, and tailored workshops for various user groups
  • Develop user-friendly documentation, guides, and SOPs aligned to real workflows
  • Lead workflow automation projects using Google Apps Script, Slack integrations, or similar tools to reduce manual tasks
  • Monitor usage analytics and provide proactive support and creative engagement strategies to underutilized teams
  • Serve as domain expert and technical escalation point, resolving issues swiftly and enabling self-service for users
  • Coordinate with Google and Slack vendors/partners for advanced troubleshooting, integrations, or customizations
  • Ensure security, compliance, and audit readiness of platforms across all departments

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About Company

Medhavi Skills University, Sikkim (MSU) has been established with the passage of The Medhavi Skills University, Sikkim Act 2021 in the Sikkim State Legislative Assembly on 29th June 2021. MSU shall strive to bring convergence of the skilling ecosystem with higher education. MSU is a pioneering university model where employers/ corporates/ industries shall be the stakeholders and influencers in course curriculum design, programme delivery, practical skills training, as well as, for providing on-the-job apprenticeship and internships. MSU’s vision is to emerge as a pioneer institution of skills-based education recognized by employers, nationally and internationally. It shall provide opportunities for flexible learning, competency-based modular courses and credit accumulation/ transfer across educational streams for continuous learning. MSU is sponsored by the Medhavi Foundation, which was founded in 2012 by a group of IIT Alumni. Medhavi Foundation is a skill development and education focussed organisation and a National Skill Development Corporation (NSDC) partner impacting 1,00,000+ youths annually.

Job ID: 128488565

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