Digital Workplace Technology Solutions Architect

Job Title

Digital Workplace Technology Architect

Experience

1015+ years in Digital Workplace, End-User Computing (EUC), and Enterprise IT Architectre

Locaion

Hyderabad

Role summary

The Digital Workplace Technology Architect is responsible for defining, designing, and governing end-to-end Digital Workplace solutions that enable secure, scalable, and user-centric employee experiences. This role drives architecture across Modern Endpoint Management, Collaboration, Identity, Security, and Automation, aligned with Cloud-first and Zero Trust principles, and delivered through Managed Services (MSP) and Transformation engaements.

The architect acts as a trusted advisor to customers, delivery teams, and leadership, translating business requirements into robust Digital Workplace archietures.

Key Resposibilities

Architecture & Soltion Design

Define end-to-end Digital Workplace architectre covering:

o Endpoint devices (windows, macOS,iOS, Android)

o Identity & Access (Entra ID, Conditional Acess, MFA, SSO)

o Collaboration & Productivity (Microsoft 365, Gogle Workspace)

o Endpoint Secuity & Zero Trust

Design reference architectures, HLDs, LLDs, and solution blueprints for enterprise and midmarket customers.

Align Digital Workplace solutions with Cloud (Azure/AWS/GCP) and Infrastru

cture Managed Servces architectures.

Lead tenant-to-tenant migrations, workplace transformations, and modrization programs.

Endpoint & workplace Technologies

Architect and govern:

o Mirosoft Intune

(MDM/MAM)

o Autopilot

Zero-touch provisioning o macOS management (Jamf)

o Patch, compliance, and evice lifecycle management

Design cross-platform endpoint strategies or BYOD, COPE, COBO models.

Standardize device baselines, polces

, and security controls.

Identity, Security & Zero Trust

Design Zero Trust Digital Wokplace architectures incuding:

o Identity-driven access

o Device trust and cmpliance

o least privilege access

Integrate:

o Entra ID, Okta, or hybrid identity models

oConditional Access, Defender, EDR/XDR o Privileged Identity Management (PIM)

Ensure alignment with compliance fram

eworks IO, SOC2, GDPR, regional regultions).

Managed Services & Operations

Define DigitalWorkplace MSP operating mod

el, including:

o L1/L2/L3 support boun

daies

o Tooling, automation, and self-serice

o

SLA, KPI, and experience metrics (DEX)

Ceate runbooks, SOPs, and automati

on playbooks.

Enable shift-left strategiesand reduce operational toil through automation.

Support service onbading, transition, and steady-sate operations.

Customer Engagement & Advisory

Act as solution lad and technical authority in customer engagements.

Lead workshops, assessments, and roadmap discussions.

Provide architctural guidance during

RFPs, presales, and proposals.

Translate businesoutcomes into Digital Workplace tehnology roadmaps.

Governance, Standards & Enablement

Etablish architecture standards, patterns, and guardrails.

Mentor engineers and

architects across EUC and Workplace teams.

Review desins for quality, security, scalability, and cost efficiency.

Stay current withvndor roadmaps and emerging Dgital Workplacetechnologies.

Required Skills & Experience

Core Experience

10+ years in Digital Workplace / EUC / Enterprise IT Architecture

Strongexperience designing large-scale Digita

l Workplace environmens

Proven experienc in workplace transfomations and migrations

Technical Expertse

Microsoft Ecosystem

o Microsof 365, Entra ID,

Intune, efender

o

Autopilot, Windows 10/11 Enteprise

Apple & Cros-Platform

o macOS, OS management

(Jamf preferred)

o Andoid Enterprise

Identity & Secrity

o Zero Trus, Conditional Access, MFA

o Endpoint Securt &

Compliance

Cloud Platfrms

o Azure (mandatory), AWS/GCP (good to

have) Architecture & Documenation

Architecture fraeworks exposure

(TOGA preferred)

Exprience creating:

o Reference architectures

oSolution blueprints

o Operating models

Strong documentation and prsentation skills

Soft Skills

Strong stakeholder

managemen and communication skills

Ability to engage with CO, IT leaders, and enginering teams

Consulting mindset with problem-solving orientation

Preferred Certifications

Microsoft Certified: Enerprise Administrator / Security Architect

Micrsoft Intune / Modern Workplace certification