Digital Transformation Head-Engineering-BFSI- Bangalore

Key Responsibilities:

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Lead the digital delivery organization covering areas such as web applications, mobile apps, cloud platforms, APIs, customer portals, and agent tools.

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Own end-to-end delivery of digital projects/programs, ensuring on-time, on-budget, and high-quality outcomes.

• Managing a team size of 100 members

Partner closely with business, operations, and global IT stakeholders to align delivery roadmaps with strategic business goals.

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Build and scale Agile delivery models, DevOps practices, and continuous integration/continuous deployment (CI/CD) pipelines.

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Manage a diverse team of software engineers, architects, scrum masters, product owners, and QA professionals.

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Champion digital innovation — bring in emerging technologies such as AI/ML, Low-Code/No-Code, Intelligent Automation, and Cloud-native solutions into the portfolio.

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Create and enforce robust governance for project tracking, risk management, compliance (including cybersecurity, data privacy, and regulatory mandates).

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Develop strong vendor partnerships for flexible delivery capacity augmentation when required.

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Set up metrics/KPIs to measure delivery efficiency, customer satisfaction, and business impact.

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Foster a culture of learning, collaboration, and high performance.

Qualifications:

Bachelor's/Master's degree in Computer Science, Engineering, or a related discipline

20+ years of progressive experience in technology delivery, with at least 5 years leading digital technology initiatives preferably in insurance or financial services.

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Strong experience managing large, distributed teams (onsite-offshore model).

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Deep expertise in digital platforms (web/mobile), APIs/microservices, cloud development (AWS/Azure), and modern engineering practices.

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Proven track record in Agile (Scrum, SAFe) and DevOps transformation.

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Familiarity with insurance industry processes (underwriting, claims, policy admin, customer servicing) is a strong plus.

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Excellent stakeholder management, executive communication, and team leadership skills.

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Ability to thrive in a matrixed, fast-paced, global environment.

Preferred Skills:

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Certifications: SAFe Agilist, PMP, Scrum Master, Cloud certifications (AWS/Azure).

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Exposure to InsurTech partnerships and emerging tech ecosystems.

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Experience with modernization programs (legacy-to-digital transition).