Digital Support Executive - JG

About The Company

A leading organization in the financial services sector, committed to providing exceptional client support and digital solutions. The company values integrity, communication excellence, and long-term professional growth.

Roles And Responsibilities

• Demonstrate strong verbal and written communication skills.
• Reach out to fresh and follow-up leads daily through outbound calls.
• Guide clients through processes via outbound calls, video calls, or webinars.
• Meet daily call targets and complete assigned tasks within specified time frames.
• Build and maintain strong client relationships through clear communication and consistent follow-ups.
• Maintain accurate records of client interactions and follow-up activities.
• Take initiative to drive results and contribute to overall team success.
  
  

Qualifications

• Graduate or postgraduate degree in any field (except engineering).
• 0–5 years of experience in the Mutual Fund industry, or in a client-facing role in another industry.
• Proficiency in at least three languages: English, Hindi, and Gujarati.
• Excellent verbal and vocal communication skills in English.
• Must demonstrate loyalty, honesty, and a long-term career vision.
• Should be proactive, confident, and capable of making sound decisions.
  
  

Skills: digital,lead management,financial services,customer service,english,outbound call,video call,lead generation,gujarati,digital support,hindi,lead development,webinar,customer support