Digital Solution Consultant Sr. Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Digital Solution Consultant Sr. Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

>Job Description - Salesforce Functional QA (Offshore)

>Role Overview

We are seeking a detail-oriented and proactive Salesforce Functional QA Analyst to join our offshore delivery team. The ideal candidate will have strong experience in Salesforce application testing, functional validation, and business process understanding across Sales Cloud and Service Cloud implementations.

This role requires a quality-focused professional who can work closely with business analysts, developers, and onsite stakeholders to ensure stable, scalable, and high-quality Salesforce solutions.

>Key Responsibilities

Perform end-to-end functional testing for Salesforce applications and enhancements

Validate business processes, workflows, integrations, and custom configurations within Salesforce

Create, review, and execute test cases, test scenarios, and regression test suites

Collaborate with Business Analysts and Developers to understand requirements and acceptance criteria

Identify, document, track, and retest defects using ALM/JIRA or similar tools

Participate in sprint ceremonies, requirement walkthroughs, and release validation activities

Support SIT, UAT, regression, and production validation testing

Ensure traceability between requirements, test cases, and defects

Work independently with minimal supervision while coordinating effectively with offshore/onshore teams

>Required Skills & Qualifications

4-7 years of QA experience with at least 3+ years focused on Salesforce testing

Strong understanding of Salesforce platform functionality:

Sales Cloud

Service Cloud

Reports & Dashboards

Experience testing:

Salesforce configurations

Integrations/APIs

Hands-on experience with defect tracking and test management tools (JIRA, Azure DevOps, ALM, etc.)

Ability to analyze business requirements and convert them into effective test scenarios

Strong communication and coordination skills in a global delivery model

Experience working in Agile/Scrum teams

>Preferred Qualifications

Salesforce Administrator certification is a plus

Experience with automation tools such as Selenium, Provar, or Copado QA is desirable

Exposure to Salesforce Lightning Experience testing

Knowledge of API testing tools like Postman is an advantage

Desired Candidate Profile

Strong functional QA mindset with attention to detail

Good analytical and troubleshooting abilities

Self-driven and dependable team player

Comfortable working with offshore/onshore coordination

Ability to manage priorities in a fast-paced project environment

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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