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NTT Data

Digital Solution Cnslt. Lead Consultant

7-9 Years
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  • Posted 23 hours ago
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Job Description

.Salesforce Agentforce Technical Lead..
..Offshore..

### Responsibilities:

. Lead the design, architecture, development, and deployment of Salesforce Agentforce and AI-powered solutions across enterprise implementations.

. Drive solution architecture for Agentforce, Einstein AI, Prompt Builder, Agent Builder, Data Cloud, and Salesforce platform capabilities.

. Collaborate with business stakeholders, solution architects, and product owners to gather requirements and translate them into scalable technical solutions.

. Provide technical leadership and guidance to development teams on Salesforce best practices, coding standards, design patterns, and AI implementation strategies.

. Design and develop custom Agentforce agents, topics, actions, prompts, conversation flows, and intelligent automation solutions.

. Lead the development of Apex classes, Lightning Web Components (LWC), Flows, integrations, and reusable framework components.

. Review technical designs, code, and configurations to ensure scalability, performance, security, and maintainability.

. Define integration strategies between Agentforce, Salesforce Clouds, Data Cloud, and external enterprise applications.

. Ensure AI governance, security, compliance, and responsible AI practices are incorporated into all Agentforce implementations.

. Manage technical risks, dependencies, and issue resolution while ensuring adherence to project timelines and quality standards.

. Mentor and coach Salesforce developers, conduct code reviews, and support team skill development.

. Participate in sprint planning, estimation, architecture reviews, client workshops, and executive-level technical discussions.

. Support deployment planning, release management, and post-production stabilization activities.

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### Qualifications:

#### Required Skills / Qualifications:

. 7+ years of Salesforce implementation and development experience.

. 2+ years of experience leading Salesforce technical teams and enterprise implementations.

. Experience delivering multiple end-to-end Salesforce projects in a Technical Lead or Senior Developer capacity.

. Salesforce Platform Developer I Certification.

. Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, Copilot Actions, and Generative AI capabilities.

. Strong expertise in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce platform architecture.

. Experience designing enterprise-grade integrations using REST APIs, Platform Events, Middleware, and External Services.

. Strong understanding of Salesforce security architecture including Profiles, Roles, Permission Sets, Sharing Rules, and Data Governance.

. Experience with Data Cloud, CRM Analytics, and AI-driven customer engagement solutions.

. Ability to lead technical discussions, perform solution reviews, and provide architectural recommendations.

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### Preferred:

. Salesforce AI Specialist Certification and/or Agentforce Specialist Certification.

. Salesforce Platform Developer II Certification.

. Salesforce Application Architect and/or System Architect Certification.

. Experience with Salesforce Data Cloud, Einstein GPT, and enterprise AI implementations.

. Experience leading Agile/Scrum delivery teams.

. Knowledge of Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Omni-Channel solutions.

. Experience with Prompt Engineering, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Generative AI best practices.

. Experience with DevOps Center, Git, CI/CD pipelines, Copado, Gearset, or equivalent deployment tools.

. Experience with enterprise integration platforms such as MuleSoft.

. Strong stakeholder management, client-facing communication, and leadership skills.

. Experience defining technical roadmaps, governance frameworks, and Salesforce Center of Excellence (CoE) practices.

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About Company

NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.

Job ID: 149272777