Experience: 2.00 + years
Salary: Confidential (based on experience)
Shift: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Remote
Placement Type: Full time Permanent Position
(*Note: This is a requirement for Uplers)
What do you need for this opportunity
Must have skills required:
digital project coordinator, Project Manager, Project Management, Client Retention, SEO, Pay Per Click, Digital Marketing
Uplers is Looking for:
We are hiring a top-tier Digital Project Coordinator to manage the day-to-day success of global agencies or direct-based client accounts across digital marketing services.
You will act as the control tower between clients and internal teams, ensuring strong onboarding, clean kickoff, structured planning, timeline governance, proactive communication, issue resolution, and high-retention account support across services such as SEO, PPC, GA4, social media, and content marketing.
The right person can balance client confidence, project discipline, commercial awareness, and digital marketing understanding. You should be able to ask the right questions, challenge unclear inputs, drive accountability internally, and use tools like ChatGPT, Claude, or similar LLMs to improve decision speed, documentation quality, meeting preparedness, and problem solving.
Skills
2+ years in digital account management, project management, client success, or delivery coordination
Mandatory experience managing global agencies or direct clients
Strong agency-side experience handling digital marketing retainers or recurring accounts
Proven ownership of client onboarding, kickoff calls, execution planning, status reviews, follow-ups, and escalation handling
Experience working with cross-functional teams across SEO, PPC, paid social, content, design, web/dev, analytics, and reporting
Exposure to QBRs / business reviews / monthly review frameworks
Working knowledge of SEO, PPC, GA4, social media marketing, and content marketing
Practical familiarity with ChatGPT, Claude, or similar LLM tools for faster analysis, summarization, planning, and communication
Responsibilities
Own the post-sales to delivery transition for assigned global agencies or direct client accounts
Run structured onboarding and kickoff processes with complete clarity on scope, goals, timelines, stakeholders, dependencies, and communication cadence
Serve as the primary day-to-day client coordination point across multiple digital services
Translate client asks into clear internal briefs for SEO, PPC, GA4, content, creative, social, and development teams
Track timelines, deliverables, risks, blockers, dependencies, approvals, and change requests
Ensure every task has an owner, due date, and status visibility
Lead weekly status calls, follow-up communication, and internal action alignment
Support monthly reviews and QBR preparation with performance narratives, delivery summaries, risk flags, opportunity areas, and next-step recommendations
Handle client escalations with speed, maturity, structure, and accountability
Partner with delivery leads to resolve performance, communication, scope, and operational issues before they become retention risks
Maintain high-quality project documentation across meeting notes, action logs, trackers, decision registers, and stakeholder updates
Drive internal collaboration across departments and ensure client commitments are realistic and honored
Use AI tools responsibly to speed up meeting preparation, summaries, issue analysis, prioritization, draft communication, and decision support
Protect client trust, improve delivery discipline, and contribute to retention, upsell readiness, and account stability
Required Digital Marketing Fluency
Not need to be the final channel expert, but must have strong intermediate working knowledge of:
SEO: keywords, on-page basics, technical SEO dependencies, content briefs, reporting language, rankings/traffic/leads context
PPC: campaign structures, budgets, optimization cycles, conversion tracking basics, performance reporting, lead quality discussions
GA4: traffic/source understanding, conversions, attribution basics, reporting interpretation, event/conversion language
Social Media: content planning, paid vs organic distinctions, reporting cadence, campaign coordination
Content Marketing: blog workflows, briefs, approvals, publishing dependencies, quality review process
AUS Shift : 6am to 3pm**
Looking for candidates having recent 2+ years of experience in digital marketing agency for International clients (US,UK,AUS)
How to apply for this opportunity
- Step 1: Click On Apply! And Register or Login on our portal.
- Step 2: Complete the Screening Form & Upload updated Resume
- Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.
(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
