Digital Practices & AI Adoption Lead – HR

Job Description

1. Role Purpose

• Lead the digital transformation of the HR function by driving structured adoption of AI, automation, and data-driven practices across the employee lifecycle.
• This role will define and execute the HR digital roadmap, enable enterprise-wide AI use cases, and build digital capability within HR to enhance efficiency, employee experience, and business impact.

2. Key Responsibilities

A. HR Digital & AI Strategy

• Define and execute the HR digital and AI roadmap aligned to business priorities.
• Identify high-impact AI and automation opportunities across Talent Acquisition, Learning, Performance, Workforce Planning, and HR Operations.
• Partner with IT, Digital, Data, and external vendors to implement scalable solutions.
• Establish governance for responsible, secure, and compliant AI usage.

B. AI Use Case Delivery

• Lead structured workshops to identify and prioritize use cases.
• Develop business cases and ROI frameworks.
• Drive pilots, proofs of concept, and enterprise-scale rollouts.
• Ensure seamless integration with HRIS and enterprise systems (evaluate API feasibility and scalability).

C. Change & Adoption

• Lead change management for digital initiatives within HR.
• Define adoption metrics (usage, productivity, satisfaction).
• Drive communication and stakeholder engagement to ensure sustained adoption.

D. Capability & Culture

• Build AI literacy and digital fluency within HR teams.
• Enable training, communities of practice, and innovation forums.
• Foster a culture of experimentation and continuous improvement.

E. Data & Insights

• Strengthen data-driven decision-making through dashboards and predictive analytics.
• Partner with HR analytics to advance workforce insights.
• Ensure data quality, privacy, and regulatory compliance.

3. Key Performance Indicators

• % of HR processes digitally enabled / AI-supported
• AI adoption rates within HR
• Reduction in process cycle times
• Productivity improvement in HR operations
• HR employee experience scores
• ROI from digital initiatives

4. Stakeholders

• HR Leadership Team
• IT & Digital Teams
• Legal & Compliance
• Business Leaders
• External Technology Partners

Qualifications

Qualifications & Experience

Education: Master's degree preferred (MBA / HR / Digital Transformation)

Experience:

• 15-18 years total experience
• 10 years in HR digital transformation within large, reputed organizations
• Prior experience in core HR roles leading strategic HR initiatives
• Minimum 2 years leading AI-driven HR use cases at enterprise scale
• Experience implementing enterprise HR platforms (SAP SuccessFactors, Workday, Oracle HCM, etc.)
• Proven delivery of cross-functional digital programs including analytics, automation, dashboards, and vendor evaluation

Key Competencies

Technical

• Strong understanding of AI/ML enterprise applications
• HR technology ecosystem knowledge
• Process automation and workflow optimization
• Data literacy and analytics orientation

Behavioral

• Strategic and structured thinker
• Strong stakeholder influence capability
• Change leadership
• Innovation mindset
• High ethical standards and risk awareness

Preferred

• Experience in large, global, matrixed organizations
• Exposure to Responsible AI frameworks