Description
- The Primary responsibility of the role is to perform marketing operations to improve visibility of the content.
- The role will require the candidate to quickly understand the marketing tools and operation workflow tools.
- Candidate needs to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. Candidate has to follow editing SOP to spot/catch errors in the content.
- The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
- Candidate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
- The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
- Conduct live QA checks to ensure content accuracy, consistency, and adherence to quality standards before publication.
- Effectively multitask across multiple workflows, campaigns, and priorities in a fast-paced environment.
- Support internal tool testing, including validating new features, flagging defects, and providing feedback to improve system accuracy and reliability.
- The role is an individual contributor role.
- The role requires a graduate degree with exposure to MS office and comfort with numbers.
- In addition the associate should have attention to detail, good communication skills, and a professional demeanor.
Basic Qualifications
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Undergraduate degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of analytic tools
- Familiarity with AI tools and prompt-based workflows
Preferred Qualifications
- Experience in problem solving and data analytics
- Experience meeting deadlines in a work environment driven by complex software systems
- Self starter, good team player Strong attention to detail in editing content and deep dive and identify root causes of issues.
- Good interpersonal skills to manage ongoing relationships with software team and inter operations teams.
- Knowledge of or experience in Publishing industry is a big plus.
- Leverage AI tools and prompt engineering techniques to enhance content quality, automate repetitive tasks, and drive operational efficiency.
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Company - ADCI MAA 15 SEZ
Job ID: A10487477
