Lead JDE, RFGen, Power BI, RPA, and related IT services for FCG divisions in India, ensuring alignment with division objectives, corporate IT standards, and performance SLAs.
Partner with functional, manufacturing, and global teams to understand business needs and translate them into IT roadmaps, project portfolios, annual budgets, and fiveyear strategic plans.
Design, implement, and maintain bestpractice infrastructure, security, data governance, and SOXcompliant processes (including access controls, change management, backup/disaster recovery, and vulnerability remediation).
Oversee lifecycle management of key systems (JDE, Power BI, RPA, and related platforms), including enhancements, integrations, and security hardening.
Govern the design, development, and support of Power BI dashboards and reports, and identify, develop, and deploy RPA use cases to drive automation and process efficiency.
Support resolution of critical incidents and complex technical problems, providing logical analysis of technical queries in an aerospace manufacturing environment.
Interact directly with internal customers to review, understand, and document business requirements, processes, and workflows; develop written and visual requirements, process flows, and gap analyses.
Analyse complex data using statistical and technical techniques/queries to support decisionmaking, performance monitoring, and continuous improvement initiatives.
Guide the development and assist in the management and implementation of IT systems and services, determining divisionlevel versus enterpriselevel solutions in collaboration with corporate IT.
Provide information and guidance to promote understanding and maximize the benefit of technology systems; communicate IT plans, priorities, risks, and decisions, managing customer expectations effectively.
Recruit, develop, and retain a highperforming IT organization; lead talent development, coaching, succession planning, and strategic workforce planning.
Guide and train location and country team members in technical business skills, systems, and processes; develop training materials and deliver oneonone and classroom training.
Deliver concise functional specifications (functional hierarchy, workflows, business rules, interfaces, data analysis and mapping, and open issues) to stakeholders and development teams.
Evaluate unplanned requests, determine appropriate priority and action, manage multiple priorities through effective organization and communication, and support costoptimization efforts.
Promote a culture of safety, ethics, quality, and continuous improvement within the IT organization and across divisional stakeholders, staying abreast of new Digital and IT innovations and assessing their applicability for Parker India.
Responsibilities
Service Delivery & Operations Accountable for reliable, secure, and SOXcompliant operation of JDE, Power BI, RPA, and related IT services for FCG, meeting agreed SLAs for availability, performance, and support.
Business Alignment & Roadmapping Ensure IT strategies, roadmaps, and project portfolios are aligned with division, country, group, and corporate business objectives.
Infrastructure, Security & Compliance Own implementation of bestpractice infrastructure, cybersecurity, data governance, and compliance processes, including access controls, change management, disaster recovery, and vulnerability remediation.
Analytics, Automation & Process Improvement Drive adoption of Power BI analytics and RPA automation to improve visibility, efficiency, and quality of business processes, particularly in aerospace manufacturing environments.
Incident & Problem Management Own the resolution of critical incidents and complex technical problems, ensuring effective root cause analysis, timely recovery, and prevention of recurrence.
Requirements, Design & Specifications Accountable for accurate capture and documentation of business requirements, process flows, gap analyses, and functional specifications that guide solution design and delivery.
Data & Decision Support Ensure effective use of data analysis, statistical techniques, and technical queries to support business decisions, performance management, and continuous improvement.
Stakeholder & Customer Management Maintain strong relationships with internal customers and stakeholders, ensuring clear communication of IT decisions, impacts, priorities, and expectations.
Solution Governance (Division vs. Enterprise) Define, in collaboration with corporate IT, which solutions are divisionlevel versus enterpriselevel and ensure consistent governance, standardization, and reuse.
Training & Knowledge Transfer Ensure development and delivery of effective training and documentation so that location and country teams can successfully use and support IT systems and processes.
Demand, Change & Priority Management Govern intake, evaluation, and prioritization of planned and unplanned IT requests, balancing resources and managing multiple priorities to deliver committed outcomes.
Culture, Safety & Ethics Champion Parker's values by promoting a culture of safety, ethics, quality, and continuous improvement across the IT organization and divisional stakeholders
Qualifications
Education & Qualifications
Bachelor's degree in information technology, Computer Science, Engineering, or related field required.
