Meet Our Team
Join DemoX, Pega's Solutions Consulting organization, where we create innovative demo experiences and digital content for client engagement. Our team thrives on collaboration, creativity, and a commitment to delivering exceptional outcomes for clients and partners.
Picture Yourself At Pega
You will be at the heart of delivering Pega's demo experiences and digital content, systematically processing and executing client requests through dedicated workflows. If you find satisfaction in reliable, routine execution and enjoy contributing to process improvements, this role offers a unique opportunity to make an impact in a dynamic, supportive environment.
What You'll Do At Pega
- Configure, validate, and publish interactive demo experiences, including detailed visual + audio quality checks for accuracy and readiness
- Provide technically informed support for internal teams (Sales, Solutions Consulting, Marketing, Client Services), troubleshooting demo access, publishing, and experience issues within SLAs
- Apply testing discipline to reduce defects: execute repeatable checks, document outcomes, and help drive more reliable release readiness (manual + automationready mindset)
- Contribute to automation opportunities by identifying repeatable tasks and partnering on workflow/tooling improvements that scale delivery
- Support a DevOpsoriented delivery model by working effectively with structured pipelines/workflows and crossfunctional partners to improve handoffs and reliability
- Continuously learn and adapt to evolving DemoX tools and emerging technologies, including AIassisted workflows and new service offerings
Who You Are
- Comfortable with repetitive, systematic workflows and able to maintain focus and accuracy in high-volume environments
- Naturally engaged by process-driven work and motivated to find incremental improvements in routine tasks
- Collaborative, client-focused professional with strong communication skills
- Adaptable and resilient in a fast-paced, evolving environment
- Committed to continuous learning and operational excellence
What You've Accomplished
- Successfully managed client-facing digital or technical support initiatives
- Demonstrated ability to thrive in roles involving repetitive, high-volume task execution
- Supported the delivery or improvement of digital content and client experiences
- Implemented process improvements that enhanced service delivery
- Built positive relationships with clients and internal stakeholders
Pega Offers You
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
- The opportunity to shape the future of client engagement and demo experiences within the software industry
Job ID: 23000
