Digital Content Producer, Senior

About the role:

As a Digital Content Producer, you will be part of a team transforming Blackbaud's global marketing web properties into high-performing demand-generation engines that support our brand while driving customer acquisition, retention, and growth.

You will support these efforts by updating content using features and functions of our WordPress content management system to build experiences and publish content. The web producer works closely with the web team to maintain, update, and create pages on multiple websites within the Blackbaud portfolio.

What you'll do:

• Execute content updates on web pages in WordPress CMS
• Create, edit, format, and publish pages from internal customer requests
• Executing content updates and requests on web pages in WordPress CMS including re-formatting content, re-organizing content, correcting errors, and problem-solving with a focus on web best practices
• Perform quality assurance on new content releases, document activities
• Test website functionality and compatibility between browser vendors and devices
• Collaborate with the web team to ensure proper delivery of web pages

What you'll bring:

• 3-5+ years of experience in web publishing, experience in HTML, CSS, and WordPress CMS, experience working with Gutenberg blocks a plus
• Experience updating a portfolio of websites
• Good understanding of content management systems, features, and functionality of the CMS
• Good understanding of web and SEO web best practices
• Understanding of web browser vendors and compatibility testing
• Good knowledge of mobile device testing
• Excellent time management and planning skills
• Well-organized with strong attention to details
• Experience using project management software for workflow management
• Preferred technology experience: WordPress, Asana, Marketo forms, Tealium, and/or Adobe Analytics experience a plus
• Able to work flexible hours as required by business priorities