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Digital Banking Professional

ESAF Small Finance Bank (ESAF SFB)
Nagpur
1-4 Years

This job is no longer accepting applications

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  • Posted 4 months ago
  • Over 50 applicants

Job Description

  • Digital Strategy Development:Formulate and execute digital strategies to enhance the overall digital banking experience
  • Collaborate with cross-functional teams to align digital initiatives with organizational goals and customer needs
  • Digital Channel Management:Oversee and optimize various digital channels, including online banking platforms, mobile apps, and other digital touchpoints
  • Ensure the usability, functionality, and security of digital channels, addressing any issues promptly
  • Customer Experience Enhancement:Identify opportunities to improve the customer journey through digital solutions
  • Work on enhancing the user interface (UI) and user experience (UX) of digital banking platforms
  • Product Development:Collaborate with product development teams to create and enhance digital banking products and services
  • Conduct market research to identify emerging trends and incorporate innovative features into digital offerings
  • Regulatory Compliance:Stay informed about relevant regulations and compliance requirements related to digital banking
  • Ensure that digital banking services comply with industry standards and legal guidelines
  • Data Analysis and Reporting:Utilize data analytics to monitor digital banking performance and customer behavior
  • Generate reports and insights to inform decision-making and optimize digital strategies
  • Technology Integration:Collaborate with IT teams to integrate new technologies and ensure the seamless functioning of digital banking platforms
  • Stay updated on technological advancements and assess their relevance to the banking industry
  • Security and Risk Management:Implement robust security measures to protect customer data and digital transactions
  • Develop and enforce risk management protocols for digital banking operations
  • Training and Development:Provide training to staff and stakeholders on digital banking processes and tools
  • Stay informed about industry best practices and share knowledge within the organization

More Info

Job Type:
Permanent Job
Industry:
Banking
Role:
Online/Digital Marketing
Function:
Marketing Research & Analysis
Employment Type:
Full time
Open to candidates from:
Indian

About Company

ESAF Small Finance Bank (ESAF SFB)

ESAF Small Finance Bank primarily focuses on expanding the banking compass to new underbanked areas, yet stand as a bank for all with presence everywhere. We are Great Place To Work certified

Job ID: 131820629

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Last Updated: 11-11-2025 09:45:05 AM
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