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Job Description:
Role Overview
The Digital Operations Executive will assist the Creative Head in managing the daily workflow, reporting, and coordination of the Digital Team. This role ensures smooth communication between designers, video editors, ads managers, and regional teams while maintaining timely delivery of all digital assets and campaigns.
Key Responsibilities
1. Team Coordination
Coordinate with designers, video editors, and ads managers regarding daily deliverables and ongoing tasks.
Ensure all creative requests are assigned to the respective team members.
Follow up with the team to ensure timely completion of tasks.
2. Task Management & Reporting
Monitor the task tracker and ensure team members update their daily reporting and task status.
Send daily reminders for pending tasks and incomplete reporting.
Prepare daily and weekly reports / team meeting MOMs for the Creative Head.
3. Internal Communication
Act as the communication bridge between the Creative Head and the Digital Team.
Ensure team members are aware of priorities, deadlines, and urgent requirements.
4. Coordination with Sales Teams
Coordinate with Regional Managers and Area Sales Managers to understand their digital and creative requirements.
Properly brief the design, video editing, or ads management teams on the requirements.
Track and ensure timely delivery of these requests.
5. Workflow Management
Maintain organized tracking of creative requests, approvals, and deliveries.
Ensure smooth workflow between concept, design, editing, and publishing stages.
6. Team Efficiency
Encourage team members to maintain structured reporting and accountability.
Help streamline the creative workflow to ensure better productivity and faster turnaround times.
Skills Required
Strong communication and coordination skills
Good organizational and task management abilities
Basic understanding of digital marketing and creative production workflow
Experience with task tracking tools (Google Sheets, ClickUp, Asana, Trello, etc.)
Ability to manage multiple requests and deadlines
Basic designing knowledge is a plus point
Job ID: 144678521