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3-6 Years
Not Disclosed

This job is no longer accepting applications

Job Description

Competencies:

Understanding of Natural Language Processing concepts

Knowledge of DialogFlow CX platform, understanding of the Dialogflow environments, version control and deployment processes

Nice to have knowledge of MS LUIS or IBM Watson platform, CCAI Dialog Flow

Basic knowledge of scripting programing languages preferable (JS, Node.js, Python)

Good understanding of AWS, GCP or Azure cloud based solutions

Independent resolution of complex incidents

Understanding of contact center functionalities and business needs

Nice to have knowledge of following platforms Nice InContact, Genesys CX, Service Now

Basic knowledge of relation databases and API usage

Clear communication, documentation, and note-taking skills.

More Info

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Key Skills

programing

DialogFlow

About Company

This account discusses mainly (but not exclusively) the activities of Tech Foundations - the Atos Group business line leading in managed services, focusing on hybrid cloud & infrastructure, employee experience and technology services, through decarbonized, automated and AI-enabled solutions.