DGS Data Operations Lead

The Operational Manager will manage the on-going and operation management of the Semarchy Platform. This involves five keys areas:

A. Platform Management - Working with DevOps to ensure Semarchy is a robust and scalable solution.

B. Release Management for Semarchy platforms and Semarchy applications.

C. Support of BAU Semarchy Applications.

D. Management of BAU Semarchy Resources.

E. User Management.

Job Description:

Qualifications

• Bachelor s Degree or equivalent experience is required.
• 5+ years of technology implementation experience in the field of enterprise data management including, data integration, data transformation, system integration, and data analytics.
• 5+ years experience of service management
• 5+ years experience working with various methodologies including Agile.
• Knowledge of release management processes.
• Knowledge of master data management and enterprise data management concepts
• Hands on experience with relational design concepts [e.g., table design, table relationships, primary and foreign key designations].
• Knowledge of cloud services.
• Knowledge of DevOps technologies and functions
• Experience with user acceptance testing
• SQL skills
• Strong customer service orientation; consistently meet internal and external client commitments; demonstrated desire to exceed expectations
• Strong client management skills; manage through challenging situations resulting in positive outcomes for Clients and Merkle
• Effective communication skills: ability to simplify and structure complex concepts to streamline interactions and highlight key points
• Effective presentation skills
• Demonstrated critical thinking, problem solving, planning and organizational skills
• Ability to adapt to various conditions and situations; ability to tolerate stressful situations and remain focused under pressure
• Ability to thrive in a complex environment consisting of geographically dispersed and highly matrixed teams
• Ability to interact with senior level resources effectively and confidently, both internally and with the stakeholders to ensure desired outcomes.
• Qualified individuals possess the desired attributes such as smart, curious, committed to vision, passionate, fun and pleasant, an achiever and having a sense of urgency.
• Willingness to travel when necessary - up to 25%