DevOps Manager

About Impact Analytics

Impact Analytics™ (Series D Funded) delivers AI-native SaaS solutions and consulting services that help companies maximize profitability and customer satisfaction through deeper data insights and predictive analytics. With a fully integrated, end-to-end platform for planning, forecasting, merchandising, pricing, and promotions, Impact Analytics empowers companies to make smarter decisions based on real-time insights rather than relying on last year's inputs to forecast and plan this year's business. Powered by over one million machine learning models, Impact Analytics has been leading AI innovation for a decade, setting new benchmarks in forecasting, planning, and operational excellence across the retail, grocery, manufacturing, and CPG sectors. In 2025, Impact Analytics is at the forefront of the Agentic AI revolution, delivering autonomous solutions that enable businesses to adapt in real time, optimize operations, and drive profitability without manual intervention.

The impact that you will be making

We are looking for a seasoned and strategic DevOps Engineering Manager to lead our DevOps function and scale our infrastructure, CI/CD processes, and platform reliability. This role requires a strong mix of technical depth, leadership capability, and a passion for building high-performing teams that deliver secure, scalable, and automated systems. You will collaborate closely with engineering, product, and security teams to enable faster and safer delivery of our software products.

What this role entails

Team Leadership & Management

• Lead, mentor, and grow a high-performing DevOps engineering team.
• Establish best practices for hiring, onboarding, and career development within the DevOps function.
• Foster a culture of ownership, collaboration, and continuous improvement.

Infrastructure & Automation

• Drive the design and evolution of our cloud infrastructure (AWS/GCP/Azure).
• Architect and implement scalable, highly available, and secure infrastructure-as-code solutions using Terraform, Ansible, Pulumi, or equivalent tools.
• Ensure infrastructure is cost-efficient and optimized for performance.

CI/CD & Release Engineering

• Own and improve CI/CD pipelines to ensure reliable and fast software delivery.
• Implement best practices for release automation, rollback strategies, and version control.
• Drive adoption of containerization and orchestration tools like Docker and Kubernetes.

Reliability & Monitoring

• Define SLAS, SLOS, and incident management processes to ensure system reliability and performance.
• Lead efforts around observability - implement tools for monitoring, alerting, and logging (e.g., Prometheus, Grafana, ELK, Datadog).
• Conduct regular post-mortems and implement learnings to improve incident response.

Collaboration & Strategy

• Partner with engineering and product leaders to align DevOps initiatives with business goals.
• Champion a DevSecOps mindset by integrating security best practices into the development lifecycle.
• Evaluate and adopt tools, processes, and technologies that drive team efficiency and product excellence.

What lands you in this role

12 + years of experience in DevOps, Site Reliability Engineering, or Infrastructure roles, with 3+ years in a leadership/managerial capacity.

Proven track record of designing, building, and scaling cloud-native infrastructure in production environments.

Strong expertise in CI/CD tools (GitHub Actions, Jenkins, GitLab Cl, etc.), containerization (Docker), and orchestration (Kubernetes).

Hands-on experience with infrastructure-as-code and cloud automation (Terraform, Ansible, CloudFormation, Pulumi, etc.).

Deep understanding of system reliability, performance tuning, and security in distributed systems.

Excellent communication skills with the ability to translate technical concepts into business impact.

A collaborative mindset and a passion for mentoring and empowering teams.

Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

What we offer

• An opportunity to be part of some of the best enterprise SaaS products to be built out of India
• Opportunities to quench your thirst for problem-solving, experimenting, learning, and implementing innovative solutions
• A flat, collegial work environment, with a work hard, play hard attitude
• A platform for rapid growth if you are willing to try new things without fear of failure.

Some of our accolades include:

• Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years: 2020-2024.
• Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years: 2018-2024.
• Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
• Ranked #72 in America's Most Innovative Companies list in 2023—by Fortune—alongside companies like Microsoft, Tesla, Apple, IBM, etc.
• Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.
• Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortments, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications. Economic Times News about our funding can be accessed here.