DevOps Manager

About HealthEdge

HealthEdge delivers next-generation technology solutions for healthcare payers and care management. Our products help customers innovate faster, optimize costs, support members, and navigate the evolving healthcare landscape. Headquartered in Boston, MA, we also operate development centers in Hyderabad, Bangalore, and Pune. HealthEdge has been recognized by TIME and Statista as one of the World's Top HealthTech Companies 2025 and has earned awards for Best Work-Life Balance, Happiest Employees, and Best Perks & Benefits.

Role Overview

We are seeking an experienced DevOps Manager to lead cloud deployment pipelines, automation, and operational excellence for the GuidingCare platform. This role partners with Engineering, Platform, and Product to enable rapid, reliable, and secure software delivery.

Key Responsibilities

DevOps Leadership

Lead design, implementation, automated testing, and operations of cloud automation in AWS

Own CI/CD pipeline strategy and improve deployment automation and release velocity

Partner with Engineering to architect scalable, resilient, and cost-effective automation solutions

Establish monitoring, logging, alerting, and incident response practices

Drive migration from on-premises to cloud environments with minimal disruptions

Implement security best practices, compliance controls, and governance standards

Identify and mitigate infrastructure risks and performance bottlenecks

Own production system SLAs related to reliability, availability, and performance

Integrate AI and AIOps to enhance automation, predictive insights, and efficiency

Team Leadership

Recruit, mentor, and develop DevOps engineers

Create individualized growth plans for team members

Foster a culture of automation and continuous improvement

Provide regular coaching and performance feedback

Develop effective on-call rotations and incident management processes

Promote documentation and knowledge sharing

Hire team members aligned with HealthEdge values

Required Skills and Experience

Bachelor's degree in Computer Science, Engineering, or related field

Minimum 12+ years of technical experience with 3+ years managing DevOps teams

5+ years of hands-on DevOps engineering experience

Strong expertise in AWS or other major cloud platforms

Experience with Docker, Kubernetes, and container orchestration

Proficiency in Terraform, CloudFormation, Ansible, or AWS CDK

Experience with AI and AIOps tools for automation and predictive monitoring

Hands-on experience with CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions

Strong scripting skills in Python, Bash, or PowerShell

Experience with Prometheus, Grafana, CloudWatch, or ELK stack

Knowledge of MS SQL Server or PostgreSQL, including high-availability configurations

Strong understanding of networking, load balancing, and distributed systems

Proven experience leading infrastructure migrations or transformations

Familiarity with Agile and DevOps practices

Preferred Skills

Experience with API Gateway platforms

Healthcare technology and HIPAA compliance knowledge

Multi-region, multi-tenant SaaS experience

Experience with database replication and clustering

Knowledge of ETL pipelines and data workflows

Experience with GitOps practices and tools

Behavioral Traits

Able to thrive in fast-paced environments with competing priorities

Strong communication skills for technical and non-technical audiences

Collaborative mindset across engineering, product, and security teams

Bias for automation and eliminating manual toil

Data-driven approach with focus on metrics and improvement

Curious, adaptable, and passionate about learning new technologies

Creates psychologically safe and feedback-driven team environments

Learns from incidents and implements preventive actions

Champions operational needs while supporting engineering velocity

Passionate about improving healthcare outcomes through technology