DevOps Lead (SaaS Platform)

Company Overview

Stupa Sports Analytics is building the category-defining, full-stack platform for racquet sports, combining SaaS, media, analytics, and AI to transform how federations, leagues, clubs, and athletes operate, engage, and grow.

We work closely with international federations, major leagues, and broadcasters across multiple sports including Table Tennis, Badminton, Volleyball, and Padel to deliver next-gen AI-powered solutions that enhance both performance and fan experience.

Our Products

Stupa Cast: An AI-powered tracking and analytic platform that generates real-time stats, player profiles, and performance trends merged with live 3D graphic visuals for broadcast or streaming (TV or OTT). It creates stunning visuals that help fans understand the game's depth in an engaging way. Used at flagship events and major leagues across various sports, Stupa Cast also powers automated video highlights generation directly from broadcast feeds, without on-site presence.

Stupa Events: An end-to-end league management platform already used by several federations and leagues across the globe. It integrates player and team management, OTT, ranking and rating systems, live scoring, streaming, and more, all under one white-labeled ecosystem. Over time, the platform builds rich data intelligence, enabling insights such as head-to-head stats, performance trends, predictions, and player dashboards for broadcast and digital storytelling.

Role Overview

We are seeking a DevOps Lead to own and scale our SaaS platform infrastructure. This role requires strong hands-on experience in cloud-native systems, multi-tenant architectures, CI/CD automation, and production reliability. You will lead DevOps strategy for a high-availability SaaS product while mentoring engineers and collaborating with cross-functional teams.

Experience: 47 Years

Location: (Onsite / Hybrid / Remote)

Key Responsibilities

SaaS Platform Ownership

• Design and manage multi-tenant SaaS infrastructure
• Ensure high availability, scalability, and fault tolerance
• Implement zero-downtime deployments for SaaS releases
• Manage environment isolation (prod, staging, tenant-based setups)
• Drive SLA / SLO / uptime objectives

DevOps & Cloud Engineering

• Lead CI/CD pipelines for frequent SaaS releases
• Own cloud infrastructure (AWS / Azure / GCP)
• Manage Kubernetes-based platforms for SaaS workloads
• Implement Infrastructure as Code (Terraform / CloudFormation)
• Optimize cost, performance, and scaling (FinOps)
• Security & Compliance (SaaS-focused)
• Implement tenant-level security isolation
• Manage IAM, secrets, certificates
• Support compliance requirements (SOC2, ISO 27001, GDPR)
• Drive DevSecOps practices in CI/CD pipelines

Observability & Reliability

• Implement monitoring, logging, and alerting (Prometheus, Grafana, ELK)
• Lead incident management, RCA, and postmortems
• Ensure backup, disaster recovery, and data protection
• Improve MTTR and system resilience

Leadership & Collaboration

• Lead and mentor DevOps / SRE engineers
• Work closely with product, engineering, and QA teams
• Define platform standards and best practices
• Support on-call rotations and production readiness

Required Skills & Qualifications

Must Have

• 47 years of experience in DevOps / Platform / SRE roles
• Hands-on experience with SaaS platforms
• Strong knowledge of cloud infrastructure (AWS / Azure / GCP)
• Expertise in Docker, Kubernetes
• Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, ArgoCD)
• Infrastructure as Code: Terraform / CloudFormation
• Scripting: Bash / Python
• Experience with monitoring, logging, and alerting
• Strong understanding of networking, security, and Linux systems

Good to Have

• Experience with multi-region SaaS deployments
• Knowledge of Helm, Kustomize
• Experience with service mesh (Istio, Linkerd)
• Exposure to high-scale SaaS systems
• Experience with Redis, Kafka, PostgreSQL
• Cloud & Kubernetes certifications (preferred)

Leadership Expectations

• Ownership mindset for SaaS reliability and uptime
• Ability to lead production systems end-to-end
• Strong communication and decision-making skills
• Experience handling high-severity incidents
• Mentorship and team-building abilities

What We Offer

• Opportunity to lead a growing SaaS platform
• Modern cloud-native tech stack
• Competitive compensation
• Strong engineering culture with ownership