DevOps Engineer

Job Title: Devops Led

Experience: 7-10 Years

Location: Gurgaon (Hybrid)

Job Type: Full-time

Notice period: - Immediate Joiner

About the Role:

We are seeking a highly skilled and experienced DevOps Lead to oversee and enhance our infrastructure and deployment pipelines. The ideal candidate will have a strong background in cloud infrastructure (AWS and Azure), Linux administration, CI/CD pipelines, monitoring and observability, and application support, coupled with solid programming and scripting expertise. You will lead a team of DevOps engineers and collaborate closely with software development, QA, and IT teams to ensure smooth, reliable, and scalable delivery processes

Key Responsibilities:

• Design, develop, and maintain backend services and APIs using Java and Spring Boot.
• Lead and manage the DevOps team to implement and optimize CI/CD pipelines.
• Design, build, and maintain scalable, secure, and highly available cloud infrastructure (AWS and Azure).
• Administer and troubleshoot Linux-based environments.
• Develop monitoring and alerting systems using modern observability tools (e.g., Prometheus, Grafana, ELK, Datadog).
• Automate infrastructure and application deployment using Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation).
• Collaborate with development teams to ensure seamless integration and delivery of applications.
• Write and maintain scripts in Python, Bash, or similar scripting languages for automation and system management.
• Ensure high availability and performance of critical applications and services.
• Provide application support and incident management, including root cause analysis and preventive actions.
• Stay up to date with emerging technologies and best practices in DevOps and cloud computing.

Qualifications:

• 7+ years of hands-on experience in DevOps, cloud infrastructure, and systems administration.
• Proven expertise in AWS and Azure cloud environments.
• Strong experience with Linux system administration.
• In-depth knowledge of CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI, Azure DevOps).
• Experience with monitoring and observability platforms (e.g., ELK Stack, Grafana, Prometheus, Datadog).
• Proficiency in scripting and programming languages such as Python, Bash, Shell, or Go.
• Solid understanding of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Experience with IaC tools such as Terraform or CloudFormation.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and leadership abilities

About IGT Solutions:

IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. We have a global delivery footprint, spread across 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam, with 25000+ CX and Technology experts from 35+ nationalities.

IGT's Digital team collaborates closely with our customers business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience. Our offerings include industry solutions as well as Digital services. We work with leading global enterprise customers to improve synergies between business & technology by enabling rapid business value realization leveraging Digital Technologies. These include lifecycle transformation & rapid development / technology solution delivery services delivered leveraging traditional as well as Digital Technologies, deep functional understanding and software engineering expertise.

IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.