Job Description

Project Description:

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire and delight our business partners through our multiple banking delivery channels.

Responsibilities:

Review, plan, coordinate, and execute manual and hybrid application deployments across production and pre-production environments in line with approved Change Requests (CRs).
Validate implementation plans, dependencies, prerequisites, validation steps, monitoring, and rollback procedures before deployment.
Coordinate with application, infrastructure, database, platform, business, and support teams to ensure deployment readiness.
Execute application deployments involving application binaries, services, configuration files, certificates, scheduled jobs, middleware, web/application servers, containers, and database changes.
Execute deployments within approved change windows and ensure strict adherence to approved scope and change governance processes.
Monitor deployments, validate control points, identify risks or issues, and initiate pause, rollback, or escalation when required.
Perform post-deployment validation of application health, services, logs, connectivity, and monitoring alerts.
Coordinate Business Level Validation and handover to L2/L3 and business teams.
Maintain deployment timelines, execution evidence, logs, approvals, validation results, and closure documentation.
Provide deployment hypercare and support recovery activities when deployment-related issues arise.
Support release-related incidents, application restoration, and batch/job failure resolution when required.
Identify repeatable manual activities and recommend opportunities for safe automation.
Ensure compliance with change management, security, segregation-of-duties, privileged-access, and audit requirements.
Coordinate with Release Managers, Incident Managers, and relevant technical teams to manage deployment risks and issues.

Mandatory Skills Description:

Hands-on experience in manual and hybrid application deployments, including CI/CD workflows.
Strong knowledge of change management, ITIL practices, and release governance.
Working knowledge of server infrastructure, including Windows/Linux, networking, DNS, load balancers, certificates, and file systems.
Basic knowledge of Kubernetes/OpenShift and database script execution, validation, connectivity, and rollback.
Strong understanding of deployment risk, incident management, troubleshooting, and escalation procedures.