Development Manager Health Agency(Ludhiana)

Company Description:-

ICICI Lombard is a leading private general insurance company in India, offering a wide range of products across motor, health, crop, fire, personal accident, marine, engineering, and liability insurance through multiple distribution channels. With a legacy of over two decades, the company emphasizes customer centricity through its brand philosophy of Nibhaye Vaade. ICICI Lombard has issued millions of policies, processed millions of claims, and achieved significant Gross Written Premium, supported by an extensive branch network and a large, diverse workforce. The organization is a digital pioneer, having migrated its core systems to the cloud and launched AI-powered insurance solutions and the IL TakeCare app with innovative features like Face Scan. ICICI Lombard has received numerous industry awards for excellence, innovation, and CSR, reflecting its strong reputation and growth-focused culture.

Role Description:-

This is a full-time, on-site Development Manager – Health Agency role based in Ludhiana. The Development Manager will be responsible for recruiting, onboarding, and developing health insurance agents, ensuring they are trained on products, processes, and compliance requirements. The role involves driving health insurance business through the agency channel by setting sales targets, monitoring performance, and implementing local sales initiatives. The Development Manager will build and maintain strong relationships with agents and channel partners, provide regular guidance and field support, and help resolve customer and partner issues promptly. The position also includes tracking market trends, competitor activities, and customer feedback to support business planning, as well as preparing periodic sales reports and ensuring adherence to company policies and regulatory guidelines.

Qualifications

• Proven experience in sales, business development, or agency management, preferably in insurance, financial services, or related industries.
• Strong people management capabilities, including recruitment, training, coaching, and performance management of partners or teams.
• Excellent communication, negotiation, and relationship-building skills with the ability to engage diverse stakeholders.
• Solid understanding of health insurance products, distribution channels, and basic regulatory and compliance norms (or willingness to learn quickly).
• Ability to analyze sales data, track performance metrics, and prepare concise reports for management review.
• Comfort with digital tools and mobile/online platforms used for sales, training, reporting, and customer servicing.
• Bachelor's degree in any discipline; a degree or certification in insurance, business, or finance is an advantage.
• Self-motivated, target-oriented, and able to work in a fast-paced, field-driven environment within the Ludhiana market.