Greetings from TATA CONSULTANCY SERVICES!
Skill: Smart COMM/ Thunderhead
Years of Experience: 5-10 years
Location: Gurugram
Job Description:-
- Develop and maintain customer communication templates using Smart Communications (SmartCOMM).
- Design dynamic, data-driven templates for documents such as statements, letters, and notifications.
- Work closely with business stakeholders to gather requirements and translate them into technical solutions.
- Perform template testing, debugging, and optimization for performance and accuracy.
- Support integration of SmartCOMM with backend systems using basic Java knowledge.
- Assist in deployment and environment management using AWS services.
- Troubleshoot issues related to document generation and formatting.
- Ensure compliance with branding and regulatory standards in all communications.
- Participate in code reviews, documentation, and best practice implementation.
- 5+ years of hands‑on experience with OpenText SmartCommunications / GMC Inspire
- Strong experience in template design, rule configuration, and data mapping
- Proficiency in SmartCOM Designer, Content Author, and Control Center
- Working knowledge of XML, XSD, XPath, XSLT
- Good understanding of document composition, formatting, and output management
- Experience in batch and on‑demand document generation
- Hands-on experience with Smart Communications (Thunderhead / SmartCOMM).
- Strong understanding of document composition and template design.
- Basic knowledge of Java (for integrations, APIs, or debugging).
- Basic understanding of AWS services (e.g., S3, EC2, CloudWatch).
- Knowledge of XML, JSON, and data mapping.
- Familiarity with HTML/CSS for template styling.
