Developer

Job Summary

We are looking for a Manual Quality Assurance Engineer to join our fast growing Delivery Team. You will help test automation agents and workflows across customer environments support quality for artificial intelligence and non artificial intelligence agents guide clients during test sessions provide Level 1 support and ensure high quality delivery in a fast moving and varied environment.

Responsibilities

Your day to day responsibilities

Perform manual testing of automation agents and end to end workflows

Review functional requirements and create clear structured test cases

Execute test sessions directly with customers assisting them during validation

Provide Level 1 support identifying issues answering questions and escalating appropriately

Identify document and track defects with precise reproduction details

Support regression testing and validation before go live

Collaborate closely with developers business analysts and product teams

Contribute to continuous quality improvement across the Delivery practice

You will know you are successful if

You independently execute testing cycles that deliver reliable high quality agents to customers

You maintain outstanding standards in documentation clarity of communication and defect reporting

Customers feel supported well guided and confident during test sessions

What makes you a great fit

Must haves

Excellent English C1 plus with exceptional written and verbal communication

Prior experience as a Manual Quality Assurance professional in an Agile environment

Strong understanding of Quality Assurance methodologies test case design and defect management

Ability to work independently and take ownership of testing deliverables

High attention to detail and strong analytical thinking

Comfortable interacting directly with customers in testing and support contexts

Nice to haves

Experience testing browser based workflows

Familiarity with automation concepts robotic process automation or scripting

Understanding of REST application programming interfaces or system integrations

Interest in artificial intelligence agents and prompt engineering

Exposure to continuous testing or continuous integration and continuous delivery pipelines