About Us
nCircle Tech Private Limited (Incorporated in 2012) empowers passionate innovators to create impactful 3D visualization software for desktop, mobile and cloud. Our domain expertise in CAD and BIM customization is driving automation with the ability to integrate advanced technologies like AI/ML and AR/VR, which empowers our clients to reduce time to market and meet business goals. nCircle has a proven track record of technology consulting and advisory services for AEC and Manufacturing industry across the globe. Our team of dedicated engineers, partner ecosystem and industry veterans are on a mission to redefine how you design and visualize.
Job Description
Desktop Support Intern Job Description
Role Overview
We are looking for
Desktop Support Intern to manage enduser support, system troubleshooting, preventive maintenance, and IT asset management. This role requires strong technical skills, timely issue resolution, and a proactive approach to system health.
Key Responsibilities
- Hardware & EndUser Support
- Diagnose and resolve desktop/laptop hardware issues.
- Verify the functionality of peripherals such as keyboards, mice, and printers.
- Respond promptly to userreported technical problems.
Operating System & Software Support
- Troubleshoot Microsoft OS issues, bugs, and performance problems.
- Resolve issues related to Revit, MS Office, and thirdparty applications.
- Install and apply patches, updates, and software fixes.
Documentation
- Log incidents and resolutions in the helpdesk system.
- Maintain asset movement and shuffling records.
- Document recurring issues and escalate when necessary.
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