Desktop Support Engineer

Hiring – Desktop Support L1 | Ahmedabad | Vadodara | Kurnool | Pondicherry | Vishakhapatnam | Yadgiri | Thrissur | Bilaspur | Fatehabad (Hisar) | Cochin

Role: Desktop Support L1 (Field – System Engineer)

Shift: General Shift (9:30 AM – 7:00 PM)

Experience: More than 1 Year

Job Description (JD):

• Field visits to assigned branches in base location & nearby cities

• Troubleshooting desktops, laptops, switches, passbook kiosks, Outlook & printers

• Ensure timely closure of escalated support requests & maintain CSAT

• Coordination with internal IT teams for complex issues

• Incident & request ticket monitoring as per SLAs

• Enforce IT security policies, access controls & compliance

• Remote support knowledge required

• Strong communication & excellent problem-solving skills

• Physical asset verification activities

To Apply: Share your CV at [Confidential Information]

Subject Line: Application – Desktop Support L1 | Location

RENOVISION AUTOMATION SERVICES PVT.LTD