Desktop Support Engineer

Job Title: Desktop Support Engineer

Experience: 1–2 Years

Location: Noida

Job Description:

We are looking for a Desktop Support Engineer with 1–2 years of experience to provide technical support to end users and ensure smooth functioning of desktop systems and IT infrastructure.

Key Responsibilities:

• Provide L1/L2 technical support for desktops, laptops, printers, and other IT peripherals.
• Troubleshoot hardware, software, OS, and network-related issues.
• Install, configure, and maintain desktop applications and operating systems.
• Handle user queries and resolve incidents within defined timelines.
• Perform system updates, software installations, and basic network troubleshooting.
• Maintain IT asset and support documentation.
• Coordinate with internal IT teams for escalated technical issues.

Required Skills:

• 1–2 years of experience in Desktop/IT Support.
• Good knowledge of Windows OS, MS Office, and desktop troubleshooting.
• Basic understanding of LAN, TCP/IP, DNS, DHCP, and networking concepts.
• Knowledge of hardware and peripheral troubleshooting.
• Good communication and problem-solving skills.

Location: Noida