Desktop Support Engineer

Cyfuture Pvt Ltd

Job Title: L1 Support Desktop Support Engineer

Experience Required: Minimum 2 Years

Location: Noida

Salary Range : 15 k- 21k monthly

Job Description:

We are seeking a skilled and proactive L1 Support with at least 2 years of hands-on experience in IT support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing system installations, and ensuring seamless day-to-day IT operations for end-users. Strong communication skills, attention to detail, and the ability to work independently are essential.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and peripherals.
• Install, configure, and maintain operating systems and applications (Windows/Mac).
• Troubleshoot network and connectivity issues.
• Support end-users via remote tools or on-site assistance.
• Maintain asset inventory and documentation of incidents.
• Collaborate with IT teams on system upgrades and security protocols.

Requirements:

• Minimum 2 years of experience in desktop support or similar role.
• Strong knowledge of Windows OS, Microsoft Office, and basic networking.
• Familiarity with ticketing systems and remote desktop tools.
• Ability to diagnose and resolve technical issues efficiently.
• Relevant certification: ITIL

If you could see yourself in this role and are keen to be part of our Organization, we look forward to hearing from you. Please send your resume at [Confidential Information] or connect at 8377905386.

Our recruitment process will be mix of virtual and offline discussion to provide a safe and good experience.