Location: Kaki Bukit
Salary: $3800
Mon to Fri 8.30am to 5pm
Job Description
- . Provide L1/L2 helpdesk support to resolve IT-related issues.
- . Perform backup operations, system failure recovery, and related procedures.
- . Maintain user accounts and environments in Microsoft Active Directory / Azure AD as needed.
- . Regularly review server logs to identify server, network, and security issues.
- . Install and maintain company-owned computers, networks, servers, network cabling, and related equipment add, upgrade, and configure disk drives, printers, and other devices.
- . Manage and troubleshoot network issues, including connectivity and security problems.
- . Notify users promptly about maintenance and its impact on system and service availability.
- . Assist in administering company IT security policies and procedures.
- . Provide training and support to users on new systems and software.
- . Maintain records of issues and solutions, and create documentation for IT processes and procedures.
- . Contribute to, maintain, and update existing knowledge and established procedures.
- . Perform other duties as assigned by management.
Desired Qualifications / Requirements / Competencies
- Minimum Nitec, Higher Nitec, or Diploma in an IT-related field.
- 2-3 years of experience in technical support, desktop support, or a similar role preferred.
- Ability to troubleshoot and resolve issues in a Windows operating system environment.
- Experience with Microsoft Windows Server administration, Active Directory, and Group Policy Management.
.Only shortlisted candidates will be notified.
Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [Confidential Information]
Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368
