Desktop Support Eng
Artech Infosystems Private Limited- Posted a day ago
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Job Description
Required Skills:
• Desktop & Laptop Troubleshooting
• Windows 10/11 Support
• Microsoft Office 365 & Outlook
• Active Directory (User Management & Password Reset)
• Basic Networking (TCP/IP, DNS, DHCP, VPN)
• Printer & Peripheral Support
• IT Helpdesk / Service Desk Experience
• Ticketing Tools (ServiceNow, Jira, Remedy, etc.)
• Excellent Verbal & Written Communication Skills
Key Responsibilities:
• Provide L1 technical support to end users
• Troubleshoot hardware, software, and network-related issues
• Handle incidents and service requests through ticketing tools
• Configure and support desktops, laptops, printers, and email accounts
• Ensure timely resolution and user satisfaction
More Info
About Company
Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include Workforce Solutions (Contingent Staffing, Bulk/ Project Staffing, Master Vendor, RPO, Direct Hire and Payroll Transition) and Project-Based Solutions (Digital Experience, Technical Operations, Technical Development, Business Operations & Digital Platforms). Artech works with over 90 Fortune 500 clients across USA, Canada, India, and China.
At Artech, we are empowering talent by connecting potential with opportunities through applied human intelligence. We empower our teams to maximize the impact of their intellect, through a performance oriented, diverse, flexible, and inclusive work environment supported by our continuous learning and development focus.