Installation and Roll out services of new desktops & laptops.
Good communication skills
Hardware fault diagnosis & isolation on desktops / laptops.
Installation and OS Support - Repair / Re-Installation or fresh Installation
Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications
Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.
