Deputy Registrar
Location: Mumbai, India
Organization: University of Bristol Mumbai Campus
Reports to: Director Campus Operations, Quality Assurance & Registrar
Role Overview
The Deputy Registrar will support the Registrar in delivering efficient and compliant academic administration, examinations, and student lifecycle services. The role is critical in ensuring seamless registry operations, alignment with the academic standards of the University of Bristol (UK), and adherence to Indian regulatory requirements, including those of the University Grants Commission (UGC).
Key Responsibilities
Academic Administration & Registry Operations
- Manage day-to-day academic administration including enrolment, records management, timetabling coordination, attendance tracking, and student progression
- Ensure accuracy, integrity, and confidentiality of student records
- Support implementation and optimisation of Student Information Systems (SIS)
Examinations & Assessments
- Coordinate end-to-end examination processes including scheduling, logistics, invigilation, and results processing
- Ensure compliance with UGC guidelines and UK home campus standards
- Support grading workflows, moderation, and issuance of transcripts and certificates
Student Lifecycle Management
- Support admissions, onboarding, and registration processes
- Coordinate timetabling, faculty allocation, and attendance processes
- Facilitate student services including queries, grievances, and academic support
- Contribute to enhancing student experience and satisfaction
Governance & Secretariat Support
- Support Academic Board and Examination Boards
- Prepare agendas, documentation, and minutes
- Track implementation of decisions and ensure policy compliance
Regulatory Compliance & Reporting
- Ensure compliance with Indian regulatory frameworks, particularly UGC requirements
- Support preparation of statutory reports and documentation
- Assist during audits, inspections, and accreditation processes
Policy Implementation
- Support implementation of academic and administrative policies
- Assist in drafting and updating policies related to examinations, student conduct, and registry operations
- Ensure consistent application of policies across functions
Operational Coordination
- Coordinate across academic, IT, and operations teams for effective delivery of services
- Identify process gaps and support continuous improvement initiatives
- Contribute to digitisation and automation of registry processes
Stakeholder Engagement
- Work closely with faculty, programme teams, and administrative units
- Liaise with UK home campus teams and regulatory bodies
- Coordinate with vendors and service providers as required
Key Performance Indicators (KPIs)
- Timeliness and accuracy of academic records and reporting
- Smooth conduct of examinations and result processing
- Student service responsiveness and satisfaction
- Compliance with regulatory and institutional requirements
- Efficiency and continuous improvement of registry operations
Qualifications & Experience
- Master's degree in Education, Management, or a related field
- 710 years of experience in higher education administration
- Experience in academic registry, examinations, or student services
- Familiarity with Indian higher education regulations, including UGC norms
- Experience with ERP/SIS systems preferred
Skills & Competencies
- Strong organisational and coordination skills
- High attention to detail and data accuracy
- Understanding of academic governance and processes
- Problem-solving and process improvement mindset
- Effective communication and stakeholder management
- Ability to work in a dynamic, international environment
Desirable Attributes
- Experience in international or transnational education environments
- Exposure to UK higher education systems
- Experience in campus setup or scaling operations
- Digital mindset with experience in process automation
