What You'll Do
We are searching for a detail-orientated, deadline-driven service engineer to join Eaton. The Deputy Manager Services - Projects responsibilities include installation, commissioning, at customer sites. Looking Territory Tamil Nadu, AP & Telagana.
1 To study and understand BOM, Configuration, Site Wiring & Site Layout from Sales team and to implement it perfectly, smoothly, and timely.
- Co-ordination with various vendors, Electrical Consultants and PMC's including project meetings and project execution.
- Commissioning & handing over of the project.
- To ensure complete handing over documents in co-ordination with sales team. Co-ordination with internal support functions of Eaton like SCM, Quality, Logistics.
- Onsite training to Customers facility team.
- Smooth handing over of the site to Service Operations team.
- To search for various business opportunities to increase service revenue by means of generating enquiries for panels, cables, accessories etc.
- Strong interpersonal skills including crisis management in critical situations.
- Providing recommendations about new features and product improvements required.
- Writing reports and presenting findings to Managers and Supervisors on a regular basis.
- To ensure the measuring instruments are calibrated and all items are available in the tool kit to use on field as and when required.
- Monitoring inventory and reordering materials when needed.
Other Responsibilities
- To search for various business opportunities to increase service revenue by means of generating enquiries for AMC, UPS accessories & batteries etc.
Qualifications
Technical Diploma or BE or BTech
Bachelor of Engineering experience range required in between ( _5 to 7___ Years) OR in case of Diploma experience range should be in between ( __7 to 10_ Years )
Skills
Electrical, Electronics knowledge is a must
Relevant experience with UPS knowledge is mandatory
1. Excellent listening and customer service skills.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain professional under pressure.
- Superb work ethic and growth mindset.
- Ability to pick technical issues and provide quick resolution.
