Deputy Manager - Process Training (eLearning Developer/Articulate Storyline) - Pune

Job Description

To ensure that all the trainings are conducted as per the plan by ops /client

To support Ops SMEs/trainers in conducting the training

To prepare and maintain various process/Training related documents in English

To maintain the database for all the trainings conducted over the last 2-3 years

To provide relevant data as and when necessary

To adhere to the requirements of supervisors

To create contents of the process with the co-ordination of Ops as per the training and process requirements

Proactively, managing performance and enhancing performance of team based defined KPI's

Assess training needs, provide training opportunities and train new hires and existing staff

Provide subject matter expertise

Timely escalation of people issues, maintaining discipline

Incentive/ Performance Management monitoring

Exposure with hands on experience on Digital training tools, strategies is must

Qualifications

Graduate