Deputy Manager Operations

Company Description Sree Gokulam Medical College & Research Foundation is a healthcare and academic institution committed to high-quality patient care, medical education, and clinical research. Located in Thiruvananthapuram, the college integrates modern medical facilities with teaching and training programs for future healthcare professionals. The institution focuses on ethical practices, community-oriented healthcare, and continuous improvement of its clinical services. Prospective team members can expect a professional environment that values collaboration, learning, and service to patients and the community.

Role Description The Deputy Manager Operations is a full-time, on-site role based in Venjaramood, Thiruvananthapuram, responsible for overseeing day-to-day operational activities across hospital departments and IP Services. This role includes coordinating patient flow, supporting clinical and non-clinical teams, and ensuring adherence to hospital policies, standards, and regulatory requirements. The Deputy Manager Operations will monitor operational performance, assist in resource allocation, and help implement process improvements to enhance efficiency, safety, and service quality. The role also involves supervising support staff, collaborating with senior management on operational planning, and preparing reports and documentation to support decision-making.

Qualifications

• Demonstrated skills in hospital or healthcare operations management, including coordination of services, IP Services and process optimization.
• Experience in staff supervision, team coordination, and cross-functional collaboration within a clinical or institutional setting.
• Strong organizational, planning, and time-management abilities to handle multiple operational priorities.
• Proficiency in using hospital information systems and basic office software for reporting and communication.
• Excellent written and verbal communication skills, with the ability to interact effectively with medical, administrative, and support staff.
• Relevant academic qualification such as a bachelor's or master's degree in Hospital Administration, Healthcare Management, Business Administration, or a related field.
• Prior experience in hospital operations or healthcare administration, preferably in a multi-specialty or teaching hospital environment.
• Ability to work on-site in Thiruvananthapuram, maintain high professional ethics, and adapt to a fast-paced clinical environment.