Deputy Manager – Offline Store Growth (PAN India)
About Ugaoo
Ugaoo is India's leading gardening and urban green lifestyle brand, focused on making plant parenting simple, accessible, and joyful. With a strong omnichannel presence, we are building immersive retail experiences that go beyond transactions—creating spaces that inspire customers to connect with nature.
As we expand our retail presence across multiple cities, we are looking for someone who can lead and scale offline growth initiatives across the country.
Role Overview
As
Deputy Manager – Offline Store Growth, you will be responsible for driving growth across
Ugaoo's offline retail network nationwide. The role focuses on improving store discovery, increasing footfall, and building scalable offline marketing and partnership initiatives across cities.
You will work closely with retail operations, marketing, and city teams to ensure stores operate as
high-engagement brand destinations and strong revenue channels.
Key Responsibilities
Offline Store Growth Strategy
- Drive the offline growth roadmap for Ugaoo retail stores across India
- Identify opportunities to improve store footfall, customer acquisition, and store productivity
- Build scalable frameworks for store-level marketing and customer engagement initiatives
National Retail Marketing & Activations
- Plan and execute large-scale offline marketing initiatives across multiple cities
- Develop scalable activation formats such as workshops, community events, society activities, and brand collaborations
Campaign Deployment & Brand Consistency
- Collaborate with central marketing teams to roll out national campaigns across retail stores
- Ensure strong in-store brand visibility and effective campaign execution
- Maintain consistency in visual merchandising and store communication across locations
Market Expansion & Partnerships
- Build partnerships with residential communities, corporates, institutions, and local collaborators
- Use catchment insights to drive new customer acquisition channels for stores
- Strengthen community-led brand engagement programs around stores
Vendor & Budget Management
- Manage vendors for printing, fabrication, and offline campaign execution across cities
- Optimize offline marketing budgets and ensure efficient utilization
- Ensure quality and timelines for all store-level executions
Performance Analytics & Optimization
- Track store-level metrics such as footfall, walk-ins, conversion, and campaign ROI
- Develop reporting dashboards and performance insights for leadership review
- Identify high-performing initiatives and scale them across markets
Cross-Functional Collaboration
- Work closely with retail operations, city managers, and marketing teams
- Support store teams with marketing initiatives to improve customer experience and conversion
What We're Looking For
- 6–8 years of experience in retail growth, offline marketing, or multi-city retail operations
- Experience managing marketing initiatives across multiple store locations or cities
- Strong understanding of offline customer acquisition and store footfall drivers
- Ability to plan and execute large-scale offline campaigns and activations
- Strong analytical mindset with ability to track store performance and campaign ROI
- Experience working with cross-functional teams such as retail operations, marketing, and vendors
- Strong stakeholder management and communication skills
- Comfortable with travel and managing initiatives across multiple cities
Key Success Metrics
- Increase in store footfall and walk-ins across markets
- Improvement in store-level conversion and sales contribution
- ROI generated from offline marketing campaigns and activations
- Timely and consistent execution of national campaigns across stores
- Growth in local partnerships, collaborations, and community activations
- Consistency in brand visibility and in-store communication across the retail network
- Actionable insights and reporting on store performance and marketing impact
Why This Role Matters
Offline retail plays a critical role in the growth of Ugaoo. This position will help scale how customers discover and experience the brand across physical stores in India—turning retail locations into
high-engagement brand destinations and strong growth engines.
