We are seeking a seasoned Deputy Manager to lead and optimize Order-to-Cash (O2C) processes. The ideal candidate will bring in-depth expertise in SAP, project implementation, and automation, along with strong leadership skills to manage and mentor a high-performing AR team. This role offers an exciting opportunity to drive process excellence, enhance operational efficiency, and contribute to the organizations financial success.
Key Responsibilities:
Order-to-Cash Operations :
- Oversee the end-to-end Order-to-Cash process, ensuring seamless operations and timely collections.
- Monitor invoice generation, customer account management, and payment processing.
- Address and resolve complex discrepancies and escalations related to accounts receivable.
SAP Expertise :
- Manage SAP functionality to support efficient AR and O2C operations.
- Drive system enhancements and align SAP capabilities with business requirements.
- Ensure accurate utilization of SAP for reporting, reconciliations, and transactional efficiency.
Project Implementation and Automation :
- Lead strategic projects focused on process optimization and automation in the AR domain.
- Implement advanced tools and technologies (e.g., RPA, AI) to improve operational efficiency.
- Collaborate with cross-functional teams to execute scalable solutions for O2C operations.
Team Management :
- Mentor, guide, and manage a team of AR professionals, fostering a culture of collaboration and growth.
- Delegate tasks effectively while ensuring alignment with organizational goals.
- Conduct performance reviews, identify training needs, and support career development within the team.
Process Optimization :
- Develop and monitor KPIs to measure and enhance AR and O2C efficiency.
- Optimize workflows and implement best practices to reduce the time-to-payment cycle.
- Establish robust procedures to ensure accuracy, compliance, and quality in AR operations.
Stakeholder Engagement :
- Build strong relationships with internal stakeholders (finance, sales, etc.) to align objectives.
- Serve as the primary point of contact for external customers regarding AR matters.
Compliance and Reporting :
- Ensure compliance with corporate policies, financial standards, and regulatory requirements.
- Prepare detailed reports, dashboards, and presentations for leadership teams.
Qualifications - Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 9+ years of relevant experience in Accounts Receivable and Order-to-Cash processes.
Required Skills - Strong proficiency in SAP (Order-to-Cash modules) and other financial systems. Proven experience in implementing automation and project management in AR processes. Excellent leadership, problem-solving, and analytical skills. Advanced proficiency in Microsoft Excel and financial reporting tools.
Preferred Skills:
- Experience in global or multi-national environments.
- Knowledge of emerging technologies in AR and Order-to-Cash domains (e.g., RPA, AI).
- Familiarity with IFRS, GAAP, or other financial reporting standards.
