Deputy Manager - Insurance

Deputy Manager – Life Insurance: Roles & Responsibilities

Key Responsibilities

• Drive life insurance sales by achieving monthly, quarterly, and annual business targets.
• Develop and maintain strong relationships with bank branches, channel partners, agents, or customers, depending on the distribution channel.
• Identify customer insurance needs and recommend suitable life insurance products.
• Generate leads through branch referrals, customer interactions, and field activities.
• Recruit, train, motivate, and support advisors or sales executives (if applicable).
• Monitor team performance and ensure productivity targets are met.
• Conduct joint sales calls and assist team members in closing high-value cases.
• Ensure compliance with IRDAI guidelines and company policies.
• Maintain accurate sales records, MIS reports, and documentation.
• Coordinate with underwriting and operations teams for smooth policy issuance.
• Resolve customer queries and provide excellent after-sales service.
• Build long-term customer relationships to improve policy renewals and cross-selling opportunities.
• Analyze market trends and competitor activities to identify business opportunities.
• Conduct regular review meetings and provide performance feedback to team members.
• Ensure high levels of customer satisfaction while maintaining business quality and persistency.
  
  

Preferred Qualifications

• Bachelor's degree (MBA preferred).
• 3–7 years of experience in life insurance sales.
• Experience in Agency, Bancassurance, Direct Sales, or Alternate Channels.
• Strong leadership, communication, and relationship management skills.
• Good knowledge of life insurance products, sales processes, and regulatory guidelines.
• Ability to achieve sales targets and manage a team effectively.