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Responsible for managing the day to day activities of the franchise
Responsible to achieve daily / weekly / monthly targets as specified by the BM.
Ensure PCP Pre Counseling Preparedness
Maintain & follow grooming standards as specified in the SOP Manual.
Adhere to Enquiry Management & Booking Process as specified in the SOP Manual.
Responsible to handle enquiries through - Walkin, Telephonic, Email, City PSA & Travel Agents.
Ensure that customer is provided with complete details pertaining to the product & cost.
Responsible for relationship building and servicing the city PSA & TAs.
To maintain query turn around time as per SOP
Initiate telesales calls for follow ups & closure of sales bookings
Responsible to coordinate with service team for post sale process.
Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction
Adhere to company policy and systems
Job ID: 120894227
Skills:
Mis, Receivables, sales budgeting
Skills:
Sales Strategy, Loan Underwriting, Customer Acquisition, Market Analysis, Relationship Management, Lead Generation, Negotiation Skills, Financial Analysis, Regulatory Compliance, Team Leadership
Skills:
Ensure Pre-Counseling Preparedness, monthly sales targets, professional grooming standards, Follow all enquiry management, Sales Orientation
Skills:
Account Opening, Error Free Transactions, Branch Sales, revenue growth generation, Cash Reconciliation
Skills:
Lead Generation, Sales, Channel Partner Engagement, Inventory Management, Sales Reporting
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