Location Name: Purnia
Job Purpose
This position is open with Bajaj Finance ltd.
To handle and provide solution for a transactional activities of field team and making sure the implementation of projects are end to end satisfying the requirement.
Duties And Responsibilities
- Resolving SFDC functions related issues
- Resolving BRE level issues
- Educating internal and field teams on issues due to training requirements
- Constant observations on the issues raised by the field team
- Raising regular IT request to resolve issues
- Constant communication between IT and Product teams to identify the changes
- Attending bi-weekly meetings with IT to find the bigger solution
- Find solutions to the repetitive problems and submit BRD
- Interacting with field teams to identify the exact issues
Ducational Qualifications
Required Qualifications and Experience
- Graduate or equivalent
- 1+ years of experience Finance industry support of system
- Well versed in MS Office
- Agile ability on the work timings
