Deputy Manager - Account Management

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers side.

Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition

Acquiring a thorough understanding of key customer needs and requirements

Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

Ensure the correct products and services are delivered to customers in a timely manner

Serve as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

Play an integral part in generating new sales that will turn into long-lasting relationships

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements:

Proven experience as key account manager

Experience in sales and providing solutions based on customer needs.

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

Excellent organizational skills

Ability in problem-solving and negotiation

BSc/BA in business administration, sales or relevant field

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.