Position Summary
- Meet the sales target by setting and managing global and regional sales status and strategy.
- Set operation strategies such as changing solution specifications and planning for upgrades, and manage for these strategies.
- Maintain competitiveness by setting and managing solutions and services pricing strategies.
- Maintain and promote the services by building operation strategies regarding performance management, statistics or big-data analysis, CS(Customer Service) and VOC(Voice of Customer) management, etc.
Role and Responsibilities
- [Sales strategy setting] Drive the business growth strategy setting and portfolio, and oversee the global or regional sales status analysis and set sales strategy to meet the sales target.
- [Operation strategy] Drive to build the operational strategies such as changing solution specifications and planning for upgrades.
- [Price management] Review the solution's pricing policy and strategy.
- [Partner management] Drive the strategies for increasing Samsung solution sales by building relationships with partners to learn customer's needs and managing partners by region (via training, events, etc.).
- [Service operation] Drive the operation strategies such as performance management, statistics or big-data analysis and CS(Customer Service) and VOC(Voice of Customer) management to maintain and promote the services.
Skills and Qualifications
- Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
- Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks
- May manage a group such as coordinating activities regarding costs, methods and staffing
- Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years
