Deputy General Manager - Information Technology

IT Operation and IT Infrastructure management

• Lead IT operations ensuring high availability, uptime, and system performance
• Manage data centers, networks, cloud infrastructure, storage, and end-user services
• Establish DR/BCP readiness and system resilience.
• Applications Management and Project management
• Handle enterprise applications (ERP, DMS, QMS, CRM, HR systems, collaboration tools).
• Ensure smooth deployment, upgrades, and integration of applications.
• Provide user support and training for business-critical applications.
• Managing new/exiting project

Cyber Security

• Define and implement cyber security controls across infrastructure and applications
• Manage IT security operations, vulnerability assessments, and incident response
• Ensure data protection compliance and risk mitigation

IT Compliance & Governance

• Implement and enforce global IT policies, standards, and procedures locally
• Ensure compliance with data protection laws.
• Conduct periodic IT audits and risk assessments.
• Ensure the regulatory compliance in GxP IT Applications

Vendor and stakeholder management

• Manage local IT vendors, contracts, and service providers
• Ensure vendor compliance with SLAs and security requirements.
• Implement AI/ML solutions to improve productivity, reduce manual effort, and enhance decision-making

Years of Experience - 12- 14 years (Pharma industry experience preferred)