Deputy General Manager

• To lead and direct the CFS to ensure efficient and safe operations, management, and financial performance of the CFS.
• To ensure optimal utilization of CFS s potential, thereby increasing revenue and profitability.
• To develop, implement, review, and monitor the agreed long term corporate strategy and plan.

Key responsibilities

• Effectively manage all aspects of the business to ensure profitability & growth of the Unit.
• Fully responsible and accountable for the P&L and EBITDA of the Unit.
• Develop and aggressively grow the business through identification of trends and opportunities and then implement strategies to succeed along with new service offerings.
• Identify and convert high revenue potential customers for optimum use of the CFS facilities and ensure continuous client support through creative means.
• Ensure that the physical infrastructure of the Unit meets the demands of the business and supports growth.
• To improve service delivery and expand coverage.
• Hold Business review of the unit monthly and conduct staff performance review.
• Responsible for all Statutory, Legal, Certifications and all other Compliances of the Unit.
• Holds accountability of the Unit Safety Operations.
• Maintain healthy relationship with all Government agencies.
• To meet agreed profit, revenue, ROCE and operational targets.
• Realization of Organization KPIs, policies, and procedures.
• Client development through networking.
• Analyzing CFS performance vis a vis competing CFS
• Negotiating and preparing contracts skills.
• Observe the provisions of the relevant Labour regulations.
• Build relationship with heads of external agencies to achieve desired results and smooth functioning.
• Keeping tab on customer requirement and trade demand.
• To comply with all aspects of CFS s Health, Safety, Environment and Supply chain security management systems.

QUALIFICATIONS & COMPETENCIESSkills and Competencies

• Any master s degree with an in depth understanding of CFS operations.
• Around 12-15 years of experience, of which at least 3 years at a senior management role preferably in a CFS.
• Advance knowledge and know-how of shipping and CFS functioning.
• Good interpersonal skills / etiquette for effective and efficient communication.
• Experience in Marketing, Business Development Finance and Operations of CFS.
• Strong customer focus and the ability to demonstrate strong leadership, decision making and people management skills.
• Excellent communication skills with the ability to influence at all levels of business.
• Ability to negotiate transactions.