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Deputy Director, Operations
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Deputy Director, Operations
royal ocean marine enterprise pte. ltd.- Posted 4 days ago
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Job Description
Role Purpose
The Deputy Director, Operations - supports regional leadership by overseeing the daily operational activities across the region. This role ensures high-quality execution, financial accountability, workforce efficiency, and alignment with overall organizational strategy across all regional sites.
Scope of Responsibility
- Oversee daily execution and standard operating procedures across regional sites.
- Support workforce management, safety culture, and service standards.
- Optimize resource allocation, capacity planning, and regional throughput.
- Promote operational readiness, training, and continuous learning.
- Implement continuous improvement and process optimization frameworks.
- Assist with regional budget execution, expenditure tracking, and asset utilization.
Core Responsibilities
Operational Support & Service Delivery
- Supervise site-level management teams to ensure operational delivery aligns with schedules, budgets, and service standards.
- Manage resource allocation across facilities and locations to balance workload and prevent operational bottlenecks.
- Serve as an operational escalation point for issue resolution, risk mitigation, and contingency management.
Operations Compliance, Health & Safety
- Champion health, safety, environmental, and quality (HSEQ) standards across all operational sites.
- Monitor regional compliance with regulatory mandates, industry standards, and internal guidelines.
- Participate in internal audits, incident evaluations, and the rollout of corrective action plans.
Workforce & Team Leadership
- Guide, mentor, and evaluate site managers and supervisory teams.
- Collaborate with HR on staffing models, talent acquisition, performance management, and retention programs.
- Identify capability gaps and support professional development programs across regional teams.
Financial Oversight & Process Improvement
- Monitor operational expenses against regional budgets, conducting routine variance reviews.
- Identify and implement operational efficiency, waste reduction, and process streamlining projects.
- Assist in evaluating capital investment proposals, equipment acquisitions, and infrastructure upgrades.
Regional Alignment & Stakeholder Engagement
- Act on behalf of the Regional Director during absences or as designated.
- Prepare operational performance reports, KPIs, and updates for executive leadership.
- Coordinate with corporate functions (Finance, IT, Legal, HR) to ensure functional support for site operations.
Performance Measures
- Operational target achievements across safety, quality, and delivery speed.
- Financial tracking against site-level operating budgets and target cost efficiencies.
- Team performance, employee engagement, and retention metrics.
- Audit findings, regulatory compliance records, and risk management readiness.
- Completion rates for key continuous improvement and operational initiatives.
Job Requirements
- Demonstrated progressive leadership experience in multi-site operational management, logistics, field services, or industrial operations.
- Proven background in tracking operational expenditure, optimizing budgets, and managing operational metrics.
- Experience managing teams across diverse geographic locations and international time zones.
- Strong operational risk management, problem-solving, and communication capabilities.
- Ability to travel regularly across the APAC region as required.
Preferred Competencies
- Analytical skills with a focus on data-driven decision-making and performance monitoring.
- Familiarity with continuous improvement methodologies (e.g., Lean, Six Sigma, Agile operations).
- Strong cross-cultural communication and relationship-building skills.
- Adaptability in managing operational changes, expansion, or restructuring.
Chan Chee Meng
EA 07C3069/R1110620
More Info
Key Skills
Process optimization frameworks
Data-driven decision-making
Continuous improvement methodologies
Agile operations
About Company
Skills:
team performance , security consulting , Security Management, Incident Management, Incident Response, Microsoft Office, Operations Security, Physical Security, Security Operations, Security Risk Management, Risk Mitigation, Security Team Management, Security Officer Management, Security Leadership, Access Management, Access Control, alarm management, Life Safety, Risk Assessment, Facility Risk Assessment, Security Patrol, Security Systems, Security Equipment, Security Audits, Internal Audit, Quality Control, Compliance, security training, Security Drills, Performance Management, Security Process Improvement, Security Projects, Security Systems Projects, Regional Security Management, business resilience, Operational Resilience, Crisis Management, Emergency Response, Security Advisory, Analytical Skills, Decision Making, Communication Skills, Negotiation Skills, Claims Management Systems, Stakeholder Management, Confidential Information Management, Global Security, Office Security, Workplace Security, SEA Security Operations, 24/7 Security Operations, Security Governance
Skills:
Leadership, Resource Allocation, Budget Management, Operational Efficiency, Negotiation Skills, Fluency in Mandarin
Skills:
Automation solutions, Workforce Planning, Capacity forecasting, Lean implementations, Warehouse activities, Cost Optimization, Facility layout optimization
Skills:
Construction laws, Construction Methods, Building Construction Studies, Project Management, Resource Allocation, Engineering, BIM Conject, Project Planning
Skills:
Budget Monitoring, Marketing, recruitment, student experience, business development, executive programme management, Reporting, programme operations, performance management, revenue tracking, corporate client management, Resource Planning, Stakeholder Engagement, admissions, Strategic Leadership